# Serra Auto Park - Detailed Adviser Profiles > Organization: Serra Auto Park > Team Site: https://serraautopark.adviserly.com > Dealership Homepage: http://www.serraautopark.com Companion to [llms.txt](https://serraautopark.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Aaron Forsythe - Profile: [https://serraautopark.adviserly.com/aaron-forsythe/reviews](https://serraautopark.adviserly.com/aaron-forsythe/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.8 stars (44 ratings, 25 reviews) - Lifetime vehicles sold: 190 - Recent vehicles sold: 9 - Sales specialties: CROSSTREK, CX5, FORESTER, OUTBACK, SILVERADO 1500 - Call: 330-644-7500 As a seasoned Client Advisor with a stellar 5/5 rating over four years at a reputable dealership, I'm eager to provide a seamless and transparent car-buying experience. My exceptional interpersonal skills and unwavering commitment to building relationships allow me to connect effortlessly with clients. With a passion for cars and an even greater passion for helping others, I thrive in environments where I can support customers in making informed decisions. I maintain a professional demeanor while injecting a touch of humor into the process, creating a hassle-free and enjoyable experience. Outside of work, I cherish spending time with my wife, Victoria, and our young son Crew. As a family, we love to explore different cultures and destinations, from the beaches of Mexico to the vibrant streets of the Dominican Republic. My interests extend to sports, vehicles, and video games. I'm always up for a lively conversation about cars, trucks, or any topic that sparks my curiosity. I'm thrilled to join Serra Auto Park Akron as a Client Advisor, where I can leverage my skills and dedication to make a positive impact on our customers' lives. Recent reviews: - 2026-04-03 | 5.0/5 | Garry K. — Aaron was very helpful. Took test ride in two vehicles, explained differences & features. Did not pressure us to buy. At pickup, he went over the features of the Outback and answered all questions. Made a few phone calls to him after our purchase and he resolved all questions. Pleasant experience dealing with Aaron. - 2026-02-11 | 5.0/5 | Courtney F. — Great from start to finish! Answered all of our questions and made the process smooth! Would definitely come back to him if we need another car in the future! - 2026-01-12 | 5.0/5 | Treva H. — Aaron is friendly, professional and efficient. He made the entire process painless. I highly recommend Serra and specifically Aaron to my friends and family. ### Adam Dungan - Profile: [https://serraautopark.adviserly.com/adam-dungan/reviews](https://serraautopark.adviserly.com/adam-dungan/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (498 ratings, 310 reviews) - Lifetime vehicles sold: 1734 - Recent vehicles sold: 15 - Sales specialties: CROSSTREK, CX5, FORESTER, LEGACY, OUTBACK I've been helping customers in the auto industry for the last 19 years, joining Serra in 2003. Putting myself in the customer's place is very important to me. I have 4 daughters, 4 grandkids, and my wife is also a sales consultant at the dealership. Recent reviews: - 2026-04-05 | 5.0/5 | Jake R. — I had a great experience with Adam at Serra Chevrolet. Was needing a new vehicle after an accident totaled my previous car. It was a pleasant experience that didn’t take long. My Crosstrek that I purchased had a few small plastic bits on the inside that needed replaced which Adam helped order and replace himself personally. Overall great experience and would recommend any friends or family of mine to look for their next vehicle at any of the Serra Auto Park locations, especially if Adam is their salesman! - 2026-04-08 | 5.0/5 | Cathy B. — Adam Dungan from Serra Auto Park was our auto sales advisor and assisted us in the purchase of our used car. He listened to what we were looking for our wants/needs. Returned any text/calls questions we had speedly. Also was kind and polite. Finding us a vehicle we are satisfied with. We will refer his information to people we know wanting to purchase a vehicle and feel confident they will be working with a outstanding client sales advisor. - 2026-03-02 | 5.0/5 | Craig B. — Adam was great! He walked us through our options and answered all of our questions. He was patient, and we never felt as if he was pushing us one way or another with our end-of-lease decision making. We will always work with Adam when we are in need of a new vehicle. ### Al Szymanski - Profile: [https://serraautopark.adviserly.com/al-szymanski/reviews](https://serraautopark.adviserly.com/al-szymanski/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (258 ratings, 159 reviews) - Lifetime vehicles sold: 811 - Recent vehicles sold: 5 - Sales specialties: CIVIC, CR-V, MDX, RDX, TLX I have 40 years in the auto industry, and became a part of the Serra Auto Park Team in 1990. I believe in helping the customer throughout the entire process, even after the sale. That's what dependable service is all about. Recent reviews: - 2025-12-04 | 5.0/5 | Kay H. — As isual, Al made our lease renewal and turn in uncomplicated and effortless on our part. We have had exceptional experience with him for Acura and Mazda leases for years. Best dealer in my opinion in all my years…80 next year - 2025-10-08 | 5.0/5 | Antanas J. — very helpful and took as much time as needed to work with us and out lender to get the paperwork together. - 2026-04-26 | 5.0/5 | Ashwani G. — I am glad I listened to my daughter ( Shalini Makkar) and went with Al to buy my new car ### Angie Budinski - Profile: [https://serraautopark.adviserly.com/angie-budinski/reviews](https://serraautopark.adviserly.com/angie-budinski/reviews) - Department: Sales (Sales) - Title: Gold Master Client Advisor - Rating: 5.0 stars (830 ratings, 528 reviews) - Lifetime vehicles sold: 2632 - Recent vehicles sold: 19 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 3305714081 I'm passionate about treating others as I'd like to be treated, prioritizing customer service in all my client interactions. With over two decades of experience in the auto industry since 1998, I find joy in connecting with people and guiding them towards the perfect vehicle that fits their needs. Outside of work, I indulge in my love for travel, cooking, and engaging in artistic projects during my free time! Recent reviews: - 2026-03-30 | 5.0/5 | Stefani F. — We recently bought our third vehicle from Angie. We were shopping online and she was helpful every step of the way, from selecting the vehicle up to delivery, keeping us informed every step of the way. Couldn’t ask for a better experience. That goes for Terri in finance also! - 2026-04-01 | 5.0/5 | Linda S. — Angie gave outstanding customer service. She is very personable and knowledgeable. She made buying a car a real pleasure. I would highly recommend her to anyone. She would be training salespeople, because she truly exemplifies what a great salesperson should be. - 2026-03-30 | 5.0/5 | Jessey T. — Angie is amazing, she is an active listener, with a positive attitude that works with you through all the steps to get a car. She even knowledgeable on what to do when you have lost a car and for that I am grateful to have her as my auto person ### Austin Temsey - Profile: [https://serraautopark.adviserly.com/austin-temsey/reviews](https://serraautopark.adviserly.com/austin-temsey/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (75 ratings, 51 reviews) - Lifetime vehicles sold: 277 - Recent vehicles sold: 13 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK As a Client Advisor with five years of experience in the auto industry, I'm committed to providing exceptional customer service. My dedication to answering questions, addressing concerns, and ensuring satisfaction is what sets me apart. My professional and reliable reputation has been honed during my tenure at Ken Ganley Ford in Norton. From Canton originally, I attended Perry High School and the University of Akron. Beyond my work, I'm passionate about delivering a smooth and painless experience for every customer. My attention to detail and desire to meet their needs is what drives me. Outside of the showroom, I enjoy discussing sports, comedy, and professional wrestling. I'm also an avid gamer, family man, and nature enthusiast. If you're looking for a professional, dedicated, and enthusiastic Client Advisor, I'd be honored to assist you. I've also had the privilege of working at Serra Auto Park Akron, further solidifying my commitment to exceptional service. Recent reviews: - 2025-12-08 | 5.0/5 | Annelise K. — Austin is hands down the best!!!! We’ve now leased 2 cars from Serra with Austin’s help and he made the whole process the easiest car shopping experience we’ve ever went through. He’s extremely responsive, does not pressure you one way or another, and is incredibly knowledgeable about Subarus. He goes the extra mile to make sure your goals and needs are met. - 2026-03-30 | 5.0/5 | Gary J. — Working with Austin was a great experience. He was very knowledgeable and helpful as we went through the leasing process. I would (and have) recommend him to anyone looking at a new car. - 2026-01-14 | 5.0/5 | Logan P. — Austin did a fantastic job of showing me the car and walking me thru the leasing process. He sets the standard for how the car buying experience should be! ### Beau Lindeman - Profile: [https://serraautopark.adviserly.com/beau-lindeman/reviews](https://serraautopark.adviserly.com/beau-lindeman/reviews) - Department: Sales (Sales) - Title: Platinum Level Client Advisor - Rating: 4.9 stars (1257 ratings, 771 reviews) - Lifetime vehicles sold: 4417 - Recent vehicles sold: 46 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 3307148596 I love helping our customers and building lasting relationships. I’m honest, efficient, and straightforward. I joined the Serra Auto Park Team in 2005, but have been in the auto industry for 16 years. Won the Council of Sales Leadership award. I love spending time with my wife and 2 boys. Recent reviews: - 2026-03-30 | 5.0/5 | Timothy E. — Extremely knowledgeable about all facets of car purchasing, and makes a sincere effort to understand the shopper. I will unlikely ever purchase a vehicle from anyone else. - 2026-04-19 | 5.0/5 | Lauren C. — Beau is great to work with! He knows Honda vehicles very well, made suggestions that met our needs, and walked us through every step of the purchase process. - 2026-03-31 | 5.0/5 | Kellie H. — 10 out of 10 for sure! Working with Beau is always very stress-free and such an easy process. I recommend him to everyone. ### Bill Fellows - Profile: [https://serraautopark.adviserly.com/bill-fellows/reviews](https://serraautopark.adviserly.com/bill-fellows/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (169 ratings, 115 reviews) - Lifetime vehicles sold: 1152 - Recent vehicles sold: 6 - Sales specialties: CRUZE, EQUINOX, MALIBU, SILVERADO 1500, TRAVERSE - Call: (330) 644-7500 I have sold Chevys for 33 years, providing an honest and straightforward service to every customer. Being a GM Legion of Leaders is one of my many accomplishments and certifications. I grew up in Akron, OH, and am a graduate of the University of Akron. Golf, basketball, and traveling are some of my favorite pastimes. I have traveled to all parts of the US. I’m proud of the great reputation I have built at the Serra dealership, based on excellent service and true professionalism! Recent reviews: - 2026-03-18 | 5.0/5 | Michael W. — I have never had an experience like this with any other salesperson. Bill went well beyond anything I've ever experienced before. He was able to arrange a weekend test drive for me at no cost, no deposit and a full tank of gas. He treated me very respectfully and listened to all my questions and was able to provide all the feedback I needed to make this purchase a pleasant experience. My other vehicle purchases resulted in me spending many hours at the dealership, jumping through all the hoops and waiting to meet with the next person in the process. This transaction was not like this at all. It went so smoothly. Bill was willing to spend as much time with me as I needed. I hope to do business with Bill again in the future. Thanks for everything. - 2026-01-15 | 5.0/5 | Kay M. — He is very thorough and dedicated and found the "unicorn" we were seeking in little time. Whenever we encountered any issues, he advocated for us. This was our 3rd purchase from him and expect to cont to work with him. - 2025-10-16 | 5.0/5 | Brian M. — Fantastic customer service!! There for the customer. He understood our needs and wants. Will be dealing again with Serra in the future!! Thank you Bill ### Burke Davis - Profile: [https://serraautopark.adviserly.com/burke-davis/reviews](https://serraautopark.adviserly.com/burke-davis/reviews) - Department: Sales (Sales) - Title: Silver Client Advisor - Rating: 5.0 stars (486 ratings, 293 reviews) - Lifetime vehicles sold: 1499 - Recent vehicles sold: 13 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT All my years in the auto industry have been with Serra after I started in 1999. My wife Nancy, and two daughters, are my world. I grew up in Akron, and attended the University of Akron. Stop in and see me for great service that you can trust! Recent reviews: - 2026-04-15 | 5.0/5 | Mary Jo R. — Burke was very easy to work with. We needed to test drive the vehicle to our home to ensure it would fit in our garage and there was no issue with us doing that. The price came in around where we expected, based on our research, so the process was pretty easy from there. Burke was knowledgeable about car, answering any concerns we had. He has since reached out to offer help with any iquestions we may have. We have purchased several cars at Serra/Park Honda and will continue to do so. - 2026-02-20 | 5.0/5 | David R. — Burke is an expert salesman with a great personality and likability. He was knowledgeable about the used cars they sold and had answers to all my questions. Burke is a no pressure guy who seems to love his job. Whenever I need to buy a car in the future, I'll be going back to him first. - 2026-03-16 | 5.0/5 | Tracy N. — Excellent! Burke is very knowledgeable and we did not feel pressured. We have returned to Serra, along with our extended family and friends, multiple times because of the wonderful experience every time. We will be back! ### Carl Miragliotta - Profile: [https://serraautopark.adviserly.com/carl-miragliotta/reviews](https://serraautopark.adviserly.com/carl-miragliotta/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (794 ratings, 522 reviews) - Lifetime vehicles sold: 1983 - Recent vehicles sold: 21 - Sales specialties: CIVIC, CR-V, CROSSTREK, FORESTER, OUTBACK I grew up on Long Island and graduated from The Ohio State University with a Marketing and Logistics degree. I've been in the automotive industry since 2002. For me, it's about ensuring that our customers have the best possible buying experience. I believe it should be a transparent and enjoyable process. At the end of the day, if it wasn't, I didn't do my job! Recent reviews: - 2026-04-27 | 5.0/5 | Jeff C. — Carl definitely deserves a 10! He genuine guy. Carl is transparent, effcient and knowledgeable, prioritizing a low-pressure and informative sale. This is are third vehicle my family has purchased through carl and each time has been a great experience. He always checks on us after the sale to make sure all is well the vehicle. - 2026-04-22 | 5.0/5 | Debra B. — Carl was very helpful while having a very busy day. He took time to care for our needs to buy a new car. We got the car that we wanted and then some. The car wasn't on the lot so he had to look for what we needed on the computer and have it brought to Serra Subaru. We got the perfect car. Thank you, Carl. - 2026-04-15 | 5.0/5 | Joseph U. — Excellent! Carl is thoroughly professional, knowledgeable, and dedicated to getting customers in the right automobile. I’m 70 and have been buying cars periodically for decades. Carl is the gold standard in all aspects of his business. ### Casey Dungan - Profile: [https://serraautopark.adviserly.com/casey-dungan/reviews](https://serraautopark.adviserly.com/casey-dungan/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (675 ratings, 461 reviews) - Lifetime vehicles sold: 2395 - Recent vehicles sold: 8 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK I’m from Canal Fulton. Graduated from Mount Union College, then attended UConn. I have been with Serra since 2009. My husband is also in sales here. We have a daughter and a son. Love meeting customers and building friendships. I’m Honda, Subaru and Mazda certified. Recent reviews: - 2026-01-21 | 5.0/5 | Donna S. — This is the 2nd vehicle that I purchased from Serra. The first time I worked with Casey and the experience was so great that when it was time to purchase my 2nd vehicle I went back to Serra because of her. She is so understanding, knowledgeable and most importantly to me, personable. I truly feel she works hard to do everything she can to make the buying process as smooth as possible as well as taking extra steps in finding the car you’re looking for. I would highly recommend requesting her if you’re looking for a new (or used) vehicle!! - 2026-03-09 | 5.0/5 | Robert K. — Our experience with Casey was top notch. This was the 3rd vehicle our family has purchased with Casey. Her friendly approach is welcoming and informative. She took the time to listen to what we were searching for and helped us make the best decision for our needs. She also followed up after we took delivery to make sure our continued experience with our new car was everything we needed it to be. We highly recommend Casey and Serra if they have the vehicle you are considering. - 2026-01-22 | 5.0/5 | Ronald S. — Casey is the best sales person we have encountered in all our years of purchasing vehicles. Her care, knowledge and in-depth concern for what her customers are looking for make her the perfect sales consultant. She not only helps in the sales aspects but her aftercare that she provides is second to none. She comes highly recommended by us and we have had numerous fiends and relatives seek her guidance. ### Chad Taschwer - Profile: [https://serraautopark.adviserly.com/chad-taschwer/reviews](https://serraautopark.adviserly.com/chad-taschwer/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (257 ratings, 161 reviews) - Lifetime vehicles sold: 709 - Recent vehicles sold: 16 - Sales specialties: CIVIC, CR-V, MDX, RDX, TLX Been with Serra Auto Park team since 2005. We always put our customers 1st. I’m an easy-going person who takes the time to understand our clients’ situations. Grew up in Alliance, OH. Graduated from Stark State. My daughter's the best part of my life. I’m a total movie buff; also enjoy working out. Recent reviews: - 2025-12-27 | 5.0/5 | Ryan T. — Chad was outstanding to work with from start to finish. He was knowledgeable, professional, and genuinely took the time to make sure everything went smoothly. We were also dealing with an insurance claim, and Chad went above and beyond to help walk us through the process. He was incredibly patient and understanding as we dealt with delays from the insurance company, never once making us feel rushed or pressured. His clear communication, honesty, and attention to detail made a stressful situation much easier. If you’re looking for someone who truly cares about customer satisfaction, I highly recommend working with Chad. Even after the sale, Chad and the team have continued to be exceptional. I’m very picky about all of the details, and they’ve gone out of their way to make sure everything is taken care of and meets my standards. They’ve been responsive, thorough, and proactive, proving that their commitment to customer satisfaction doesn’t end once the paperwork is signed. That level of follow-through truly sets them apart. Ryan - 2026-01-30 | 5.0/5 | Elizabeth P. — Chad was one of the most professional car salesman I’ve ever dealt with. He listened to what I was looking for, explained the different levels of the MDX to me. Did not play games when we discussed pricing. Was incredibly helpful after I received the car in explaining all the bells and whistles and left the door open for me to call him with additional questions which I have on one occasion and probably will yet again. I would highly recommend him to my friends and family. - 2026-01-31 | 5.0/5 | Wilson L. — I had a good experience with Chad on the purchase. He was very helpful in guiding us through the process and towing the traded car. ### Chris Josephites - Profile: [https://serraautopark.adviserly.com/chris-josephites/reviews](https://serraautopark.adviserly.com/chris-josephites/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (177 ratings, 122 reviews) - Lifetime vehicles sold: 620 - Recent vehicles sold: 14 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT - Call: 3306443322 Welcome to Serra Auto Park Akron! I’m Chris Josephites, a client advisor at the dealership. I grew up in Portage Lakes, OH, and graduated from Coventry High School. My hobbies include traveling, fishing on the lakes in my boat, and watching sports – here we go, Brownies! I joined the dealership in April 2021, but my automotive career began in 2020. I understand how confusing and chaotic it can be making any type of purchase, which is why I got into sales to make things less stressful for clients. You can rely on me for an easy-going experience. Providing every guest with the information, respect, and transparency they deserve are my priorities. My colleagues and friends know me as a person who not only makes a great deal for guests but as a person who takes the time to earn a friend and customer for life! When you are ready to find your next vehicle, reach out to me; I am always here to help! Recent reviews: - 2025-10-09 | 5.0/5 | Rose V. — Chris listened to what I wanted & found it for me. He is knowledgeable, but if he didn’t have an answer, he didn’t hesitate to ask his associates to share their expertise. Chris is personable, not pushy, but dedicated to delivering what the customer wants. - 2026-03-16 | 5.0/5 | Deanna Z. — Chris was upfront and direct on my initial CRV selection which helped me make my final purchase decision on my #2 pick. He was thorough and easy to work with and make this experience, which can be stressful, as painless as possible. - 2026-03-12 | 5.0/5 | Francesca B. — Christopher was friendly and easy to talk. He was knowledgeable and answered all my questions and helped me get the car I needed in a very short amount of time. ### Cody Hazelett - Profile: [https://serraautopark.adviserly.com/cody-hazelett/reviews](https://serraautopark.adviserly.com/cody-hazelett/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (286 ratings, 190 reviews) - Lifetime vehicles sold: 793 - Recent vehicles sold: 14 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK - Call: 330-645-7275 Hello! I'm Cody Hazelett, an Ohio native. I grew up in Hartville and studied at Lake High School and Santa Monica College. My hobbies include tennis, baseball, and volleyball. I love to spend time with my wife and our pets. You can also catch me watching sports when time permits; my favorite teams are the Browns, Indians, and the Ohio State Buckeyes. I joined the Serra Auto Park Akron dealership in January 2020, but within that short amount of time, I have built a reputation for being genuine and putting the needs of others first. Guests can rely on me to do everything possible to make sure they leave happy. I think buying a car should be a fun and exciting experience! Another aspect of the job I am proud of is helping to alleviate a customer's stress and putting a smile on their face! Recent reviews: - 2026-03-14 | 5.0/5 | Tamara Y. — Cody was amazing to work with. I was dealing with a lot at the time, including my four-year-old car breaking down on the highway and needing to be replaced unexpectedly. Cody was incredibly kind, empathetic, and patient throughout the process. He worked with me to get the numbers where they needed to be so I could move forward with a new vehicle. I truly appreciate his help and support, and I absolutely love my new Subaru Forester. Thank you, Cody! - 2025-12-03 | 5.0/5 | Melissa S. — Cody did a great job! He explained everything I needed to know and answered all my questions. He answered emails and returned phone calls quickly and even came in on his day off when I was ready to buy my Subaru. I couldn't ask for a better client advisor. - 2026-04-24 | 5.0/5 | Ronald S. — Cody was great!! This was the second car purchased with Cody’s assistance. We love the car with the zoom, zoom turbo and all the safety cameras and warnings. Many thanks to Cody for all his help wherever there’s a question. ### Dave Somerville - Profile: [https://serraautopark.adviserly.com/dave-somerville/reviews](https://serraautopark.adviserly.com/dave-somerville/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (807 ratings, 544 reviews) - Lifetime vehicles sold: 2114 - Recent vehicles sold: 18 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK I’ve seen a lot of things change within the auto business since joining in 1984, but great service with an honest approach still remains the key. Customers can count on me for both. Born and raised in Akron; graduated from Copley High. My lovely wife, Andrea, and I enjoy traveling. Recent reviews: - 2026-04-11 | 5.0/5 | Theresa M. — This is my second Subaru Forester—and fourth family car—purchased with Dave. After an unexpected need for a new vehicle, I messaged Dave with my criteria; within hours, he sent over several great options. Even on his day off, he coordinated everything for my pickup so the process was quick and seamless. Dave is wonderful to work with and a great communicator. I’ll definitely be back when it’s time for the next one! - 2026-03-23 | 5.0/5 | Robert L. — Phenomenal!! Dave is by far the best sales person I have ever had!! He is completely honest and forthcoming and I will always go to him when in need of a vehicle. - 2026-04-26 | 5.0/5 | Lori O. — Dave knows exactly what I am looking for when I come in. Many years of personal service keeps me coming back! ### David Hooks - Profile: [https://serraautopark.adviserly.com/david-hooks/reviews](https://serraautopark.adviserly.com/david-hooks/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (11 ratings, 8 reviews) - Lifetime vehicles sold: 54 - Recent vehicles sold: 14 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK With four years in the automotive industry, I take pride in helping customers find the right vehicle while making the process simple, honest, and stress free. Customer service is extremely important to me and I focus on building real relationships based on trust, transparency, and long term satisfaction. Outside of work, I am a proud father to a three year old daughter who is my world and biggest motivation ever day! Recent reviews: - 2026-04-06 | 5.0/5 | Mitchell S. — David was great. He’s a friendly guy who made me feel at ease from the moment we sat down at his desk. He is also a hard worker who does not complain, which he displayed by bringing out 3 different cars for me to test drive. Given how young David looks I figured he was new to the car sales industry, but given his performance, I’d say he’s a seasoned veteran. I would reccomend David to any of my friends or family who are looking to purchase a Mazda. - 2026-04-30 | 5.0/5 | Cynthia W. — Very pleasant. David was friendly, attentive, and knowledgeable. In my opinion he went the extra mile to get me the car I wanted with the features I asked for. - 2026-04-25 | 5.0/5 | Patricia B. — Awesome. David is very knowledgeable and very accommodating. Enjoy working with him. ### David Knepper - Profile: [https://serraautopark.adviserly.com/david-knepper/reviews](https://serraautopark.adviserly.com/david-knepper/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (9 ratings, 5 reviews) - Lifetime vehicles sold: 78 - Recent vehicles sold: 23 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT Born and raised in North Canton, I'm a Client Advisor at Serra Auto Park and a big believer in treating everyone with respect and kindness. I enjoy bringing my down-to-earth approach to work. I’m a Hoover High School graduate and a lifelong Cleveland Guardians fan. I'm also versed in American Sign Language. Cooking is a big hobby of mine, and I love discussing sports and travel in my free time. Hiking and soccer are also ways I enjoy spending my time. I find that my varied life experiences give me a strong ability to relate to and understand others. Recent reviews: - 2026-01-29 | 5.0/5 | Rozanne M. — David was easy to work with and said all the right things during my buying/leasing experience. If there was any information he was not sure of, he worked to find out the answers to my questions. Thank you! - 2026-02-16 | 5.0/5 | Dawn H. — Great experience!! David was very knowledgeable about the car and all its features. Made me feel good about my purchase. Friendly with no pressure and helpful in picking out the best option for me. - 2026-03-08 | 5.0/5 | Gioconda H. — David was very helpful, professional, kind and had a lot of patience with myself and my husband. We greatly appreciated all of his service. ### Ed McKenna - Profile: [https://serraautopark.adviserly.com/ed-mckenna/reviews](https://serraautopark.adviserly.com/ed-mckenna/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (488 ratings, 282 reviews) - Lifetime vehicles sold: 1361 - Recent vehicles sold: 17 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX I'm a native of Canton, OH. Been with the Serra Auto Park sales team since 2014, and I know the importance of helping customers find the vehicle that suits ALL their wants and needs. Enjoying relaxing evenings with my wife, Lisa, watching the sunset. We have 4 children. In our spare time, we enjoy camping. Recent reviews: - 2026-01-24 | 5.0/5 | Laurie M. — Ed is great! Made leasing my new vehicle extremely easy. Found exactly what I was looking for and ensured I was comfortable with the process. - 2026-02-28 | 5.0/5 | Theresa G. — I have bought several cars from Acura and Ed is the best! Always great service at Serra. Thank you! - 2026-02-09 | 5.0/5 | Melinda C. — My experience with Ed was great… he’s very personable… made buying a car a relaxing experience.. ### Glenn Schiller - Profile: [https://serraautopark.adviserly.com/glenn-schiller/reviews](https://serraautopark.adviserly.com/glenn-schiller/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (243 ratings, 150 reviews) - Lifetime vehicles sold: 624 - Recent vehicles sold: 5 - Sales specialties: CIVIC, CR-V, HRV, ODYSSEY, PILOT Thanks for taking the time to stop and read my bio. I have been in sales for over thirty years, and in auto sales for over 13 years. I believe that my role as a salesperson is to help customers buy the perfect vehicle that suits their needs, wants, and budget. Rather than "sell," I help customers buy. I've been married since 1981 to my very patient wife, Lisa, She is well known in the world of quilting. Our oldest daughter is an attorney, currently practicing real estate law in the New York City area. Our younger daughter lives in Columbus and works for Nationwide Insurance. We have a psychotic dog, Sophie, who is 7 or 8 different breeds - and has the worst traits of each! She keeps us exhausted! I look forward to meeting you soon and helping you find your next vehicle! Recent reviews: - 2026-03-28 | 5.0/5 | Dennis S. — Glenn is a very likeable fellow with an amazing knowledge of the workings of the Honda line of products. Although I have been a Honda owner for the past several years, I needed a lot of patience and understanding - and instruction - when faced with the several improvements that Honda has incorporated into its latest cars. Glenn provided that and invited me to contact him when any new problems were to arise. Except for some difficulties arranging our meetings, Glenn has gone out of his way to make purchasing a new car a pleasant experience. - 2026-03-23 | 5.0/5 | Laura T. — This is my third car purchase with Glenn. As always stellar service. Glenn is kind, witty and knowledgeable. He listens to your needs and wants in a car and sets out to help you find exactly what you are looking for. No high pressure sales no rushing to make a decision for a quick sale. I always leave Serra feeling like I caught up with a long lost friend or Uncle. Would recommend Glenn and the Serra family to everyone. - 2026-03-25 | 5.0/5 | Harriet S. — Glenn was a joy to go through the sometimes stressful experience in buying a new car! He was knowledgeable and helpful with my questions and concerns. I felt comfortable and enjoyed my time, and I love my new car. ### Gwyn Pister - Profile: [https://serraautopark.adviserly.com/gwyn-pister/reviews](https://serraautopark.adviserly.com/gwyn-pister/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (126 ratings, 90 reviews) - Lifetime vehicles sold: 371 - Recent vehicles sold: 19 - Sales specialties: CIVIC, CR-V, FORESTER, HRV, OUTBACK - Call: 330-645-7275 Hello and welcome! As client advisor, I truly enjoy being able to help others in any way that I can. Whether you’ve just started shopping for a new car or are ready to make a deal, I make it a point to listen and give sound advice based on your needs. As the tallest member of our dealership’s team, I’m easily recognized when first meeting clients, but always remembered for my dedication to great service. I grew up in Marysville, Ohio where I attended Marysville High School and then Akron University. I love animals and give back through my work with the Northeast OH SPCA, a no-kill shelter, where I organize events and get to meet amazing people and pets! I like playing volleyball and swimming in my free time! In addition, I enjoy exploring new places, playing with my niece and nephews, and hanging out with friends. I am a really big fan of coffee and ready to chat about nearly anything from current events to movies, TV shows, and, of course, my beloved dogs. When you’re ready to take that next step toward a new car, I can’t wait to meet you. Recent reviews: - 2026-03-29 | 5.0/5 | Mia L. — She was super friendly and knowledgeable. I was torn on which model to get and was very interested in a different make all together but her knowledge on the Honda pilot showed me things I wasn't aware of and I was sold. I have had a few hiccups with the car (no fault of hers) but she's been super helpful along with the service department to get everything handled. I would definitely recommend her to family and friends. - 2026-04-15 | 5.0/5 | Alica K. — Gwyn was terrific she listened to everything I had to say and didn’t try pushing me into something I didn’t want or couldn’t afford. She had the greatest people skills I’ve came across in many many years. I consider myself lucky to have been able to deal with her. - 2026-04-30 | 5.0/5 | Anthony M. — She was great! Very professional and was one of the best experiences I have ever had when it came to purchasing a vehicle! I will be going to her anytime I need a vehicle in the future! ### James Bishop - Profile: [https://serraautopark.adviserly.com/james-bishop/reviews](https://serraautopark.adviserly.com/james-bishop/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.8 stars (60 ratings, 40 reviews) - Lifetime vehicles sold: 238 - Recent vehicles sold: 8 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK Recent reviews: - 2026-04-26 | 5.0/5 | Kevin N. — He was the perfect salesman we could have had. He was professional, courteous, friendly and knowledgeable without being high pressure. We negotiated in good faith and it was extremely easy - 2026-05-01 | 5.0/5 | Belinda C. — Was very helpful answering all of our questions. Showing us all the features on the forester. Made time for us and our busy schedule. Enjoyed all of his desk toys. - 2026-01-16 | 5.0/5 | Darlene P. — James was very attentive and helpful, and continues to be since my purchase. I have recommended him to several people. ### Jon Huang - Profile: [https://serraautopark.adviserly.com/jon-huang/reviews](https://serraautopark.adviserly.com/jon-huang/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (26 ratings, 21 reviews) - Lifetime vehicles sold: 100 - Recent vehicles sold: 26 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PASSPORT Hi my name is Jonathan Huang, you can call me Jon! I grew up in Ashtabula, Ohio. I graduated from Northwood University, with a degree in Automotive Marketing and Management. I’m your go-to car adviser, here to make the buying process easy and hassle-free. I love helping people find vehicles that match their personality and daily needs. From test drives to trade-ins, I’m here to answer questions, offer honest advice, and make sure you drive away happy and confident. Recent reviews: - 2026-04-20 | 5.0/5 | Scott W. — Fantastic - Jon was knowledgeable, patient and super helpful in our car decision. We were between three really strong brands and he was a great representative for the Pilot without anything disparaging about the Toyota or Subaru. He was personable and had a maturity beyond what we expected from someone relatively new to his professional career. We would highly recommend Jon and Serra Honda. - 2026-03-25 | 5.0/5 | Cynthia K. — It was a very good experience he took a lot of time with with us till we found what we was looking for it was a very good experience and we are very happy with are purchase of the Honda ridgeline - 2026-04-18 | 5.0/5 | Christopher F. — Was great experience an great salesman that went above and beyond beyond to make my deals happen ### Joy Hooper - Profile: [https://serraautopark.adviserly.com/joy-hooper/reviews](https://serraautopark.adviserly.com/joy-hooper/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (232 ratings, 156 reviews) - Lifetime vehicles sold: 1032 - Recent vehicles sold: 12 - Sales specialties: CR-V, EQUINOX, FORESTER, SILVERADO 1500, TRAVERSE - Call: (330) 644-7500 Just like my name, I want to make your experience enjoyable! Helping customers and their families are what I enjoy the most about my job. Being a mom to five wonderful children is my true happiness! Stop by Serra Auto Park today and be sure to ask for Joy!! Recent reviews: - 2026-01-11 | 5.0/5 | Karen Y. — I have been leasing with Serra chevrolet for a long time and working with joy has been a true delight! Joy is professional, knowledgeable, positive, and she works hard to make things go through quickly and smoothly. I talked with joy before I went in to get a new lease and she explained everything and lined everything up ahead, so there were no surprises when I went in. Joy is a Serra treasure! - 2026-04-18 | 5.0/5 | Sarah R. — I walked into Serra with a car in mind and Joy helped me find exactly what I wanted and better. She did not waste my time in any way and even helped me with a trade in to complete the sale. I highly recommend Joy as she goes above and beyond in customer service. I highly recommend Serra and Joy if you are needing a vehicle. - 2026-04-30 | 5.0/5 | Kelli S. — Joy was very pleasant and helpful while I was searching for a vehicle. She helped us through the process and never once got pushy about buying the vehicle. They knew our price range and gave us their best price first....if isn't always common in the vehicle world. ### Julie Remesik - Profile: [https://serraautopark.adviserly.com/julie-remesik/reviews](https://serraautopark.adviserly.com/julie-remesik/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (478 ratings, 323 reviews) - Lifetime vehicles sold: 1591 - Recent vehicles sold: 21 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK Love meeting new people and building strong relationships. Customers can count on me for honest and friendly service. From Massillon, OH. Big fan of anything motorsports-related; love being on the water. Recent reviews: - 2026-03-29 | 5.0/5 | Bruce M. — She was great from the first time we talked to her about buying a new Accent. She wasn’t pushy about us to buy. But did reach out to us after a couple days. An asked what she could do to get us to buy the car. She wasn’t pushy able to get where we needed to be. So now we own our new Accent and love it. - 2026-03-03 | 5.0/5 | Ronald C. — Julie was a pleasure to work with and made our car buying experience easy. She was attentive and kept in touch with us throughout the whole process. We would be happy to recommend her to friends and family in the future. - 2026-04-23 | 5.0/5 | Jacob R. — Julie is the best. She is very knowledgeable truthful and overall a wonderful person! We are so glad to keep coming back to serra to do business with her! ### Kiara MIlks - Profile: [https://serraautopark.adviserly.com/kiara-milks/reviews](https://serraautopark.adviserly.com/kiara-milks/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (42 ratings, 24 reviews) - Lifetime vehicles sold: 136 - Recent vehicles sold: 8 - Sales specialties: Ascent, CROSSTREK, CX5, FORESTER, OUTBACK Hi, I'm a Client Advisor at Serra Auto Park Akron, starting my second month. I'm from Lorain, Ohio, and went to Amherst High School. I love connecting with people – I'm talkative, energetic, and genuinely enjoy getting to know my customers. I aim to be more than just a salesperson; I want to build relationships and help them however I can. My empathy and kindness help me connect with people on a deeper level. In my free time, I enjoy working on my car, painting, cooking, and spending time with my boyfriend and our kitten, Huckleberry. I've also traveled to Colorado and Arizona – both were stunning. I'm happy to chat about my family, work, hobbies, or even just my cat! Recent reviews: - 2026-01-13 | 5.0/5 | Donzea J. — Awesome experience! Gave me all of the information I needed up front. She accommodated my schedule when it was time to pickup the car. It was the most efficient and quickest car buying experience I've ever had. Kiara was amazing throughout with responsive and thorough communication. - 2026-01-28 | 5.0/5 | Chaz K. — Amazing helped me out on getting the right car that I wanted and was very informative about everything and showed me everything I needed to know about the car she was a great help and I would recommend working with her 10/10 - 2026-04-16 | 5.0/5 | Virginia D. — Wonderful person to work with she has offered me a lot of support and encouragement with learning how to navigate the screen on my new Forester She returns phone calls and texts very quickly ### Lucas Morris - Profile: [https://serraautopark.adviserly.com/lucas-morris/reviews](https://serraautopark.adviserly.com/lucas-morris/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (111 ratings, 82 reviews) - Lifetime vehicles sold: 418 - Recent vehicles sold: 8 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK My name is Lucas Morris. Since I was 15 years old, I have been working in some form of customer service, from fast food to sales. Before sales, I spent time in the maintenance field. My primary concern always was and continues to be meeting the needs of the guest and treating everyone I meet with kindness. My wife and I have been married since 2011 and have one daughter. I am a huge fan of comic book-based movies and Star Wars. Recent reviews: - 2025-11-29 | 5.0/5 | David O. — Lucas Morris is knowledgeable and professional. He listens carefully. He does not pressure a person for a sale. He allows the excellent vehicle to sell itself as he explains its quality and value to the customer. We had a great experience buying a car with Lucas at Serra Subaru. David Oliver - 2026-01-29 | 5.0/5 | Patrick H. — Lucas was friendly and accommodating. He made the process of buying a car calm and seamless. Lucas spent time with me after my purchase to ensure I knew my way around the technology and features of my 2025 outback. - 2025-12-15 | 5.0/5 | Ched B. — Lucas made the whole process so easy and convenient. He was very responsive and very friendly. I would recommend this place to people I know looking to purchase a vehicle. Couldn’t be happier with my purchase! ### Marquese Bennett - Profile: [https://serraautopark.adviserly.com/marquese-bennett/reviews](https://serraautopark.adviserly.com/marquese-bennett/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (27 ratings, 20 reviews) - Lifetime vehicles sold: 92 - Recent vehicles sold: 9 - Sales specialties: ACCORD, CIVIC, EQUINOX, TRAILBLAZER, TRAVERSE - Call: (330) 644-7500 Recent reviews: - 2026-02-23 | 5.0/5 | Jennifer R. — Marquese was fantastic to work with. He made the process very easy for me and communicated with me in a timely manner. He has a great personality - very warm and inviting. He was laid back and made us feel very comfortable like we had known him for a while! - 2025-12-20 | 5.0/5 | Baktash E. — Marquese was really helpful, had perfect communication, and was the best salesperson. My car had some issues after I received it. I took it back, and Marquese took care of everything. I am happy with my new car and the service I received. - 2026-04-07 | 5.0/5 | Tyler R. — Great guy, easy to communicate with and I have recommended him to a couple people. I will continue to recommend him to others and I may be back in the future to work with him again. ### Matt Denholm - Profile: [https://serraautopark.adviserly.com/matt-denholm/reviews](https://serraautopark.adviserly.com/matt-denholm/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (638 ratings, 394 reviews) - Lifetime vehicles sold: 1545 - Recent vehicles sold: 30 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX Native of Stow, OH. Graduated from the Univ. of Akron. I was a teacher prior to joining Serra Auto Park. I’m an Acura Council of Excellence member. Love photography and all Cleveland sports team. Married to my high-school sweetheart. We have 3 children. Enjoy traveling, snorkeling, and playing sports. Recent reviews: - 2026-03-19 | 5.0/5 | Kristine S. — My experience was excellent. He spent so much time with me. Every option was put on the table and explained perfectly. I’ve driven an Acura since 2018 and don’t even consider another vehicle. I would highly recommend Matt to all of my friends and relatives. - 2026-04-29 | 5.0/5 | Elaine U. — It was a very pleasant car buying experience. I came in just to look and test drive, and I went home in a brand new RDX. I felt no pressure. And I really, really like my new ride!. I would buy another car from Matt on a heartbeat! - 2026-04-19 | 5.0/5 | Thomas C. — We have bought two vehicles from Matt. His professionalism and helpfulness make working with him easy. And he's courteous and upbeat, which makes it easy for us to want to recommend him to our friends. He's a 10. ### Michael Smith - Profile: [https://serraautopark.adviserly.com/michael-smith/reviews](https://serraautopark.adviserly.com/michael-smith/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (52 ratings, 42 reviews) - Lifetime vehicles sold: 186 - Recent vehicles sold: 20 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT As a Client Advisor here at Serra Auto Park, I'm passionate about building lifelong relationships rather than just business transactions. With my open and honest communication, I strive to provide exceptional service that exceeds expectations for you and your family and friends. Away from work, I'm a father to three active daughters and enjoy spending time donating golf balls to woods of our local golf courses. When you're ready for a car that fits your lifestyle, reach out and I'm confident we can find the perfect vehicle and ensure the best and easiest buying experience you've ever had! Recent reviews: - 2026-04-07 | 5.0/5 | Hughie B. — Mike did a great job guiding us through our decision and answered every question we presented him regarding our Honda CRV purchase. I was most impressed with his deep knowledge of Honda vehicles and his ability to answer any question without hesitation. I would recommend him to any of my friends and associates who may be shopping for a new vehicle. - 2026-02-22 | 5.0/5 | Mark K. — We both said that this was the first time in buying a car that we did not experience pressure tactics from a sales person. Even though Michael was juggling a few other clients at the same time he definitely made us feel comfortable and welcome. We enjoyed the buying process at Serra. Thank you Michael! - 2026-04-24 | 5.0/5 | Thomas H. — Our experience with selecting and purchasing our 2026 Honda Accord for my wife could not have been better. Michael displayed empathy and patience. He genuinely wanted to help meet our needs, not just sell us a car. ### Mike Gauer - Profile: [https://serraautopark.adviserly.com/mike-gauer/reviews](https://serraautopark.adviserly.com/mike-gauer/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (210 ratings, 148 reviews) - Lifetime vehicles sold: 2305 - Recent vehicles sold: 19 - Sales specialties: ACCORD, CIVIC, CR-V, EQUINOX, ODYSSEY Been with the dealership since 2003. Silver Elite award winner. Provide excellent customer service – have maintained 99% positive feedback within the past 12+ years. I’m a Kent, OH native. I have a wonderful daughter. Enjoy traveling, and fantasy baseball and football. Recent reviews: - 2026-03-28 | 5.0/5 | Meredith H. — Mike was professional and patient during my leasing of a Honda CRV. He was knowledgeable, transparent and there was no pressure during the process. My entire experience from walking in the dealership to meeting Mike was very welcoming and smooth and the leasing process was quick. I am very pleased and happy with the overall treatment and process. - 2026-02-03 | 5.0/5 | Toni C. — Mike was very calm and attentive while listening to my difficult financial situation, got me approved immediately within range of the payment i wanted. Very personable and easy to speak too. Very patient and made sure I got all of the bells and whistles I wanted like gap insurance and extended warranty while staying within my payment budget. - 2025-11-29 | 5.0/5 | Nicholas J. — Mike is so awesome to work with! He makes it easy and gives you all the information you need. He walked and showed me where the service the department was, went over oil changes and showed me everything about my new truck. I definitely will be back and we be using Mike in the future! ### Mike Woodard - Profile: [https://serraautopark.adviserly.com/mike-woodard/reviews](https://serraautopark.adviserly.com/mike-woodard/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (387 ratings, 256 reviews) - Lifetime vehicles sold: 1239 - Recent vehicles sold: 15 - Sales specialties: COLORADO, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX - Call: (330) 644-7500 When you want to work with a reliable sales associate who has the product knowledge you are looking for, I’m your go-to! I have worked in the auto industry for 16 years, providing exceptional customer service along the way. Known around the dealership for being understanding when it comes to the needs of my guests, and for treating customers the way that I would like to be treated. I love playing softball and basketball, as well as ATV riding (4-wheeling) in my free time. I’m a big fan of the Cavs, Browns, and Indians. Recent reviews: - 2026-04-20 | 5.0/5 | Kristina K. — My recent purchase was my 4th lease from Mike. He always is very patient and genuinely focused on helping me find the best vehicle in my price range. He is always very helpful and friendly and makes the process of car shopping smooth and stress free. - 2026-03-11 | 5.0/5 | Glen J. — Mike was a pleasure to deal with and was very professional and helpful with all aspects of the transaction. I'd recommend Mike to anyone looking for a vehicle and wanting a smooth and stress-free experience. - 2026-04-26 | 5.0/5 | Monika B. — I’m so glad that he was helping me. Very professional and kind men . Thank you so much Mike ### Nick Nader - Profile: [https://serraautopark.adviserly.com/nick-nader/reviews](https://serraautopark.adviserly.com/nick-nader/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (256 ratings, 159 reviews) - Lifetime vehicles sold: 911 - Recent vehicles sold: 26 - Sales specialties: ACCORD, CIVIC, CR-V, HRV, PILOT - Call: 330-644-3322 I love putting my full dedication into purchasing a vehicle! A car purchase is statistically the second most expensive decision a person will make in their lifetime, which is why I do everything to provide you with the best options and advice. I want to make this purchase special and memorable for every guest. You can always rely on me for an honest, informative, and pleasant experience. Recent reviews: - 2026-01-29 | 5.0/5 | Jordan K. — I had an excellent car buying experience with Nick. He sent me detailed information and a video of the car I was interested in right after I called him to ask about it. When I visited the showroom and sat down with him, he walked me through financing options, made sure I understood where I was in the process at every step, and was generally helpful in every way I could have asked for. I’m very happy with my car and I don’t plan to be in the market for a new one any time soon, but if I had to do it again, I would choose to work with Nick at Serra. - 2026-04-14 | 5.0/5 | Annjellah V. — Nick was extremely helpful during my car buying process. He listened to my needs and wants and really helped me get into the car I was looking for. He pulled numbers for a car I was originally looking at, but knowing it wasn’t in my range, also came back with an option B for a similar car. He even took our concern seriously when we smelled an odor in the car (to which was no fault of his or the dealerships) and immediately reported it and had it cleaned and detailed. I would highly recommend Nick to anyone looking to buy a car. - 2026-01-30 | 5.0/5 | Adam L. — I first met Nick when needing my last lease back in early 2023. When I needed another recently, there was no question who I was coming back to. Nick is a trustworthy, hard worker who shows time and time again that he really cares about his clientele. I love my new ride, and it’s nice knowing I’m in good hands! ### Paul Burke - Profile: [https://serraautopark.adviserly.com/paul-burke/reviews](https://serraautopark.adviserly.com/paul-burke/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (523 ratings, 350 reviews) - Lifetime vehicles sold: 1527 - Recent vehicles sold: 11 - Sales specialties: CROSSTREK, CX5, FORESTER, MAZDA 3, OUTBACK Passionate about cars, especially all of the technology that makes them exciting, safe vehicles to drive. I offer customers a low-pressure, fun buying experience. Been in auto sales for 15 years. From Marietta, OH. Attended the Univ. of Akron. Fan of science fiction films. A veteran of the Gulf War. Recent reviews: - 2026-04-09 | 5.0/5 | Erin H. — Paul is the best! I have bought three vehicles from him in the last 18 years. He is honest and seems to be looking out primarily for the needs of the customer in all he does. I’ve appreciated the support he provides throughout the shopping and purchasing process, as well as after purchase. If Paul were ever to leave Serra, I would follow him as a customer! - 2026-04-29 | 5.0/5 | Michelle A. — Great! He’s a class act! Very professional but down-to-earth. Paul has a lot of patience with the customer and follows through when he says he will get something done. He takes his time and explains well. He’s a good communicator. If you want to buy a car… go see Paul! He’ll treat you right! - 2026-03-07 | 5.0/5 | Jesse H. — Paul was fantastic with helping me get my lease. He explained the process and outcome thoroughly, and ensured I wound up with a vehicle that met my commuting and financial needs. ### Rhys Miller - Profile: [https://serraautopark.adviserly.com/rhys-miller/reviews](https://serraautopark.adviserly.com/rhys-miller/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (1 ratings, 0 reviews) - Lifetime vehicles sold: 15 - Recent vehicles sold: 10 - Sales specialties: ASCENT, CROSSTREK, FORESTER, MAZDA 3, OUTBACK - Call: 3306457275 I’ve been in the automotive industry for about two years, and my goal is simple — make buying your next vehicle as smooth, easy, and stress-free as possible. I believe the car buying process should actually be enjoyable, and I do my best to keep things straightforward, honest, and maybe even a little fun along the way. My wife Abbie and I welcomed our first child at the end of 2025, so outside of the dealership most of my time is spent enjoying family life and soaking up all the moments of being a new dad. I’m also a huge Cleveland sports fan and could talk sports all day if you let me. When I’m not watching a game, you’ll probably find me watching movies, going to concerts, or catching a good comedy show. If you stop in looking for your next Subaru, there’s a good chance we’ll talk cars, sports, movies, and maybe a few good concert recommendations too. My goal is to make sure you leave feeling confident and excited about your new vehicle. 🚗 ### Ric Witherspoon - Profile: [https://serraautopark.adviserly.com/ric-witherspoon/reviews](https://serraautopark.adviserly.com/ric-witherspoon/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (368 ratings, 216 reviews) - Lifetime vehicles sold: 1167 - Recent vehicles sold: 8 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX A good sales consultant is honest, knowledgeable and hard working - I’m all 3. Been in this business for 25 years. I’m an Akron, OH native. Graduated from East High and KSU. Can proudly say I’ve driven a submarine and blimp! Big fan of auto racing. Like to tinker with old cars in my spare time. Recent reviews: - 2026-01-26 | 5.0/5 | Clint B. — I met Ric several months before my car purchase. The wife and I were just casually looking at cars that she was considering for future purchase. Ric was informative and took time with us even though we were not buying on that day. After looking at several other cars the TLX was what she wanted. So when the day came to buy without hesitation I went back to dealership and requested Ric to make the deal. - 2026-01-26 | 5.0/5 | Pamela S. — Ric was very patient and informative in explaining the new 2026 Acura RDX to me and my husband. He worked with us to ensure we felt comfortable in buying the car. Ric has offered continued support if the need arises with further questions. We would recommend Ric if you check out a vehicle. - 2025-11-19 | 5.0/5 | Michele S. — My overall experience with Ric was Great! Ric let me know when the 2026 Integras were available and I came in for a test drive. I drove it and knew it was exactly what I wanted. The complete purchasing process went very smoothly and I feel that I received a good deal on my new vehicle. ### Richard Lanier - Profile: [https://serraautopark.adviserly.com/richard-lanier/reviews](https://serraautopark.adviserly.com/richard-lanier/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (10 ratings, 8 reviews) - Lifetime vehicles sold: 77 - Recent vehicles sold: 8 - Sales specialties: CR-V, EQUINOX, OUTBACK, SILVERADO 1500, TRAX I've been a Client Advisor for six years now, and I genuinely love what I do. My goal is always to focus on my customers’ needs and wants, making the car-buying experience as easy and enjoyable as possible. I'm pretty laid back, so I like to keep things light, laugh a lot, and make sure everyone feels comfortable. I'm a graduate of Warren G. Harding High School and a big Tennessee Titans fan. Outside of work, you can find me fishing, playing basketball, or cooking. Building relationships and taking care of my customers is important to me. Recent reviews: - 2026-03-22 | 5.0/5 | Stephen P. — A great experience with your staff. i appreciated the fact that your sales manager- at the time of signing paperwork- was not overly pushy on the "add on" features like interior coating, electrical protection etc. especially surprising was the salesman who got into our vehicle and help explain all the gadgets and features before we drove away. he even programmed our phones to sync with the onboard system. unfortunately, i do not remember his name but i believe his desk is close our salesman. thanks again for a great experience at your dealership and i will not hesitate to recommend you guys to all who ask. sincerely, steve and barb petersen - 2025-12-10 | 5.0/5 | Karla V. — I went looking to trade my car if I could find something that would be affordable, but mostly a good vehicle for my family. He showed me a beautiful Subaru Outback that was in excellent condition with low mileage. I couldn't be happier with the car. I highly recommend him for being patient and very kind. I have bought many cars and have dealt with many different salesman over the years. I can say honestly he is my favorite! - 2025-12-19 | 5.0/5 | Sharon C. — Absolutely great you are a wonderful young man and was very nice to buy a car from I would ask for you every time ….MERRY CHRISTMAS to you and your big family🎄⛄️🎅 ### Robert Williams - Profile: [https://serraautopark.adviserly.com/robert-williams/reviews](https://serraautopark.adviserly.com/robert-williams/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (299 ratings, 189 reviews) - Lifetime vehicles sold: 1402 - Recent vehicles sold: 21 - Sales specialties: EQUINOX, FORESTER, OUTBACK, SILVERADO 1500, TRAVERSE - Call: (330) 644-3322 Hello and welcome! As a Client Advisor, I'm here to ensure you have a smooth and satisfying experience with us. From start to finish, we strive to treat our customers like family--from the moment you enter our dealership, through sales, service, and beyond. So, whether you know what you hope to accomplish or have just started shopping for a new car, let us be your trusted guide. Recent reviews: - 2026-02-05 | 5.0/5 | Stacie J. — Robert was very caring and kind. He took his time to learn about what car I was looking for. Answered all my questions and concerns. If he didn’t know an answer he made sure to go find out the answer. True and honest, faithful man. Thank you so much Robert. - 2026-02-09 | 5.0/5 | Mark B. — Robert is professional, courteous, kind and gets you what you want with ease. I have purchased several vehicles with Robert . - 2026-04-25 | 5.0/5 | Donna H. — Exceptional service.. he has great customer service skills, and was willing to help through the whole process ### Ryan Teeters - Profile: [https://serraautopark.adviserly.com/ryan-teeters/reviews](https://serraautopark.adviserly.com/ryan-teeters/reviews) - Department: Sales (Sales) - Title: Client Adviser - Rating: 4.9 stars (214 ratings, 138 reviews) - Lifetime vehicles sold: 941 - Recent vehicles sold: 20 - Sales specialties: COLORADO, EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE - Call: 3306443322 If you are looking for a friendly, and fun customer focused buying experience, look no further. It is my goal to make your next vehicle purchase a pleasant one. I am very attentive to my customers’ needs and provide a laid back no-pressure approach to car sales. I enjoy anything involving sports; I’m also a huge Ohio State and Cleveland Browns fan. One of my most significant accomplishments would be becoming a father, and recently a grandfather. I would love the opportunity to earn you as a valued customer for life and promise to make your next vehicle purchase a fun and rewarding experience. Recent reviews: - 2025-12-04 | 5.0/5 | Laura K. — My appointment was at 10am and everything was finalized within 2 hours and I left with my new vehicle. Ryan was very helpful. It was the best experience I’ve had when buying a car! - 2025-12-09 | 5.0/5 | Shauna A. — Excellent... very professional and made the process quick and easy. Took time to listen to what I was going for as far monthy pmt. Thank you. - 2026-01-07 | 5.0/5 | Linda S. — Ryan is a great guy. No pressure. Wonderful experience in buying a car. I highly recommend Serra Chevrolet if you are looking to buy a car. ### Scott Clause - Profile: [https://serraautopark.adviserly.com/scott-clause/reviews](https://serraautopark.adviserly.com/scott-clause/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (292 ratings, 193 reviews) - Lifetime vehicles sold: 1135 - Recent vehicles sold: 16 - Sales specialties: COLORADO, CR-V, EQUINOX, SILVERADO 1500, TRAX - Call: (330) 644-7500 I have been in automotive sales for 17 years, and have learned 2 very important things: First, it’s your money, so let’s pick what you want to buy, rather than what I have to sell you. Second, people don't care how much you know, until they know how much you care! I will treat you like family, and I promise to make your buying experience as pleasant as possible, every time! Recent reviews: - 2026-04-13 | 5.0/5 | David O. — Scott is not a "car salesman." Our family, extended family, and friends have purchased at least eight vehicles from Scott. He is the best in the business. We works hard to find the best vehicle and price for each person. He is the best in the business! - 2026-01-15 | 5.0/5 | Kyle J. — Scott was a pleasure to work with. He was helpful and made sure the process went smoothly. He even went above and beyond and cleaned off the dirty key fob the service team missed haha. Definitely recommend. - 2026-02-12 | 5.0/5 | Rocky M. — Scott is always a true pleasure to work with when shopping for a new vehicle. Each time we use the vehicle we remember our experience with Scott and Serra and its always enjoyable. Thank you Scott! ### Shawn Ridgeway - Profile: [https://serraautopark.adviserly.com/shawn-ridgeway/reviews](https://serraautopark.adviserly.com/shawn-ridgeway/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (68 ratings, 48 reviews) - Lifetime vehicles sold: 414 - Recent vehicles sold: 12 - Sales specialties: ACCORD, COLORADO, CR-V, EQUINOX, SILVERADO 1500 Hello! My name is Shawn Ridgeway, and I am proud to be a part of the Serra Auto Park Akron team! I love how everyone is here for the customer and working hard to provide exceptional service. My colleagues would say that I come into the dealership each day with a smile on my face and positive energy. I love providing excellent and transparent service to my customers throughout the entire buying process. Guests can rely on me for a pressure-free experience each time. I am GM certified in all vehicles and stay updated on automotive trends. When it comes to my spare time, I enjoy going to car and truck shows, cleaning my vehicles, playing football, and spending quality time with my family. Each year my family goes on a fun-filled adventure; we have been to 20 states and look forward to many more vacations. We are also huge Ohio State Buckeye fans, and each year we participate in the big summer game event; it is always a highlight of the year! Recent reviews: - 2025-12-07 | 5.0/5 | Timothy G. — My experience with you was great. But I should have researched the car more. Since I have purchased the car, I found out that the timing belt needed changed at 100,000 miles, the plugs need changed and so on. I am a consumer that relies on honesty from the professional. Someone could have explained to me these things needed to be done at 100,000 miles, if these things would have been brought to my attention, I would not have taken ownership of this car. You guys did take care of the seatbelt, which I appreciate. That is when I found out that I needed to service the timing belt, spark plugs etc. I feel like I am driving around a time bomb. So, my 10 rating is for you and how you treated me, my score for the vehicle and how much I paid for it would be about a 4. I paid a premium price for a sub premium car! - 2026-04-24 | 5.0/5 | Riley H. — I had an excellent experience at the dealership, largely thanks to how attentive the sales Shawn was throughout the entire process. From the moment I walked in, he made a genuine effort to understand what I was looking for, asking questions rather than pushing me toward a quick sale. HE listened carefully to my preferences, budget, and concerns, and tailored his recommendations accordingly. - 2026-04-14 | 5.0/5 | Michael O. — He was fantastic to work with to purchase my vehicle. I felt absolutely zero pressure from him yet he was completely invested in helping me. He answered all my questions and was very flexible to meet my schedule. I also very much appreciated how he wanted to get my wife involved because he knew it was a joint decision for our marriage. I would buy from this dealer again for sure. ### Shelby Mayes - Profile: [https://serraautopark.adviserly.com/shelby-mayes/reviews](https://serraautopark.adviserly.com/shelby-mayes/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (65 ratings, 53 reviews) - Lifetime vehicles sold: 226 - Recent vehicles sold: 23 - Sales specialties: CIVIC, CR-V, CRVHY, HRV, PILOT Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177. Recent reviews: - 2026-04-15 | 5.0/5 | Ish Kumar L. — She is the most generous and professional girl. We went before to other place to buy the car but due to nit good deal. We didnt buy . The moemnt we came and made our mind to buy as she was very good in dealing and very respection through her client. During those long hour visit she took cake of my todxler and made out visit to buy the care so easy. She is very familiar. My 4 year old son and whole family really like her so much. She really deserves a way more . We love u shelby .. keep up the good work. - 2026-03-26 | 5.0/5 | Heidi S. — Shelby was easy to work with!! She was quick to respond to my text questions. We never felt "pressured" by her. I would definitely recommend her to family and friends. - 2026-03-24 | 5.0/5 | Hany S. — It was wonderful. She always took time with us when we had questions. She is very knowledgable about the cars she is selling. She is very friendly and polite. ### Tim Rabatin - Profile: [https://serraautopark.adviserly.com/tim-rabatin/reviews](https://serraautopark.adviserly.com/tim-rabatin/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (199 ratings, 134 reviews) - Lifetime vehicles sold: 537 - Recent vehicles sold: 18 - Sales specialties: CIVIC, CR-V, HRV, PASSPORT, PILOT - Call: 3306443322 Thanks for stopping by the Serra Auto Park Akron website and taking the time to read my bio. I’m Tim Rabatin, a client advisor at the dealership. My priorities are to build customer rapport and be a true team player. Guests can rely on me to make the process as enjoyable as possible and go that extra mile to find what they need. I have a genuine passion for treating each customer with the utmost respect. I grew up in OH, graduated from Brunswick High School, and attended Cuyahoga Community College. In my free time, I enjoy baseball, hiking, gardening, watching movies, and traveling. I truly like helping others and look forward to working with you soon! Recent reviews: - 2026-03-18 | 5.0/5 | Anthony P. — I had such an amazing experience with Tim. He wasn't pushy at all and helped me find the right car I was looking for! He also went out of his way to get a battery for my insulin pump. Get this man a EMS certification. Thanks Tim! - 2026-03-14 | 5.0/5 | Tami S. — Tim was friendly, knowledgeable, and personable. I couldn’t have found anyone better to assist me with my car purchase. Thanks to him I had a great car-buying experience! - 2026-04-29 | 5.0/5 | Lucinda M. — Tim is a knowledgeable friendly professional advisor. He asked questions about what I wanted then provided a perfect car for my wants and needs Keep it up. ### Tyler Mazzei - Profile: [https://serraautopark.adviserly.com/tyler-mazzei/reviews](https://serraautopark.adviserly.com/tyler-mazzei/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (79 ratings, 50 reviews) - Lifetime vehicles sold: 258 - Recent vehicles sold: 4 - Sales specialties: COLORADO, CR-V, EQUINOX, SILVERADO 1500, TRAX - Call: 330-644-7500 Welcome! As your dedicated client advisor, I’m passionate about providing people with world-class service and seeing the enjoyment on people's faces when they get a new vehicle. My approach to this work is to listen more than I speak, and I make it my mission to create a zero-pressure atmosphere with professionalism and timely solutions. From the moment you step into our dealership until you drive off the lot in your new car and every moment in between, we are here to help you accomplish your new car goals. Originally from Lorain, OH, I graduated from Lorain Admiral King High School and the University of Akron. When it comes to sports, I follow the Cavs, Browns, UFC, and the Guardians. In my free time, I enjoy playing basketball, baseball, golf, and grilling on my Traeger. I’m also a fan of movies, concerts, and online gaming with friends. Recent reviews: - 2025-12-09 | 5.0/5 | Shannon D. — I recently had the pleasure of purchasing a car from Serra Chevrolet, and I couldn't be happier with the entire experience! From the moment I walked in, I was greeted by friendly and knowledgeable staff who made me feel welcome. The selection of vehicles was impressive, and my salesperson, Tyler, took the time to understand my needs and preferences. He guided me through the process, answering all my questions and providing valuable insights without any pressure. I appreciated his transparency regarding pricing and financing options, which made the decision-making process much easier. Once I selected my car, the paperwork was handled efficiently. I received clear explanations about every step, which made the experience smooth. Overall, I highly recommend Serra Chevrolet for anyone looking to purchase a vehicle. Their professionalism, exceptional customer service, and commitment to customer satisfaction truly set them apart. Thank you, Tyler, and the team for making my car buying experience a great one! - 2026-01-18 | 5.0/5 | Pearl C. — Tyler was very personable and made the experience comfortable. He listened to what I wanted and I am satisfied with my purchase. I will definitely recommend you to others. - 2025-12-06 | 5.0/5 | Austin S. — Tyler was super helpful and understanding. Made the experience much easier than others I have worked with ### Whitney McBryer - Profile: [https://serraautopark.adviserly.com/whitney-mcbryer/reviews](https://serraautopark.adviserly.com/whitney-mcbryer/reviews) - Department: Sales (Sales) - Title: Love Encore Deliverly Specialist As a Love Encore Delivery Specialist, my goal is simple: to make sure you love your Subaru. Finding genuine joy in building lasting relationships with our customers, my approach centers on creating memorable interactions that foster trust and loyalty. I love helping people understand their new car, answering their questions, and building trust. I find the most satisfaction in turning “I'm not sure how this works” into "Oh, that makes sense!" It's what motivates me to make sure our customers feel prepared and excited. ### BJ Handley - Profile: [https://serraautopark.adviserly.com/beja-handley/reviews](https://serraautopark.adviserly.com/beja-handley/reviews) - Department: Service (Management) - Title: Service Manager - Rating: 4.9 stars (491 ratings, 219 reviews) - Lifetime vehicles serviced: 5199 - Recent vehicles serviced: 1 - Call: 3306443322 Hi! I'm Beja Handley, and I joined the auto industry in 2010. I enjoy working here at Serra Auto Park Akron, surrounded by the business's best customers and colleagues. As a long time Honda enthusiast, I am passionate about my job. I have built several Honda drag race cars from the ground up throughout the years, and I continue to expand my skills. Customer satisfaction is always my top priority! Recent reviews: - 2022-06-17 | 5.0/5 | Patricia H. — Beja was great. Kept us informed about our vehicle and the things that were ordered and being done. - 2022-05-02 | 5.0/5 | Sandra K. — Beja listened to our concerns and was able to keep up informed step by step. Very nice. - 2022-05-22 | 5.0/5 | Charlie H. — You took care of us.and we appreciate your service on our Honda!! ### Bob Jeffreys - Profile: [https://serraautopark.adviserly.com/bob-jeffreys/reviews](https://serraautopark.adviserly.com/bob-jeffreys/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (800 ratings, 487 reviews) - Lifetime vehicles serviced: 6860 - Recent vehicles serviced: 200 - Call: 330-645-7865 Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers! Recent reviews: - 2026-04-04 | 5.0/5 | Julie B. — Fantastic service visit. Bob is professional, cheerful, knowledgeable and answered my question about the pre-paid maintenance I did not even know I had! I was kept informed about the progress of the service via text and was in and out in a timely manner. Even the coffee in the waiting area was good! - 2026-04-27 | 5.0/5 | Danny M. — Bob was prompt and friendly. Never pushed things I don't need. But did bring to my attention things that need attention. I'm grateful. - 2026-05-01 | 5.0/5 | Wade C. — Friendly and easy to get servicing done, he helped guide the proper servicing for which the car was due. ### Dillon Lowe - Profile: [https://serraautopark.adviserly.com/dillon-lowe/reviews](https://serraautopark.adviserly.com/dillon-lowe/reviews) - Department: Service (Service) - Title: Express Service Writer - Rating: 4.9 stars (202 ratings, 138 reviews) - Lifetime vehicles serviced: 1261 - Recent vehicles serviced: 193 Hello! My name is Dillon Lowe and I'm an Express Service Advisor for Serra Honda Service. I have been working in the automotive industry for the better part of the last 5 years in sales, titles and admin, and now service advising! No matter where I work, I enjoy making my customers smile and providing excellent customer service. In my personal life, I have a ton of hobbies outside of work that include illustrating, cooking, and traveling. I love spending a day inside with my partner and my 5 cats, Archer, Charlie, Oliver, Ted and Vincent. I have a huge family and we love to get together and making memories as well! Recent reviews: - 2026-04-07 | 5.0/5 | Linda B. — Dillon goes over and beyond helpful! I've been having a repeated issue with the "tire pressure low" warning on the dashboard of my Honda CR-V for nearly four months, even after filling the tires. He was concerned and tried to resolve it by checking out each tire for possible defects or a slow leaking puncture. Dillon found all tires were free from defects, recalibrated the TPMS system via the infotainment screen or steering wheel controls to recognize the new pressure. Dillon said the issue most likely is triggered by dramatic temperature drops. - 2026-04-12 | 5.0/5 | Shawn J. — Dylan was knowledgeable and kept me informed throughout the process. When my repair took a few extra days, he went above and beyond by cleaning both the inside and outside of my car, which I really appreciated. - 2026-04-12 | 5.0/5 | Howard K. — Very thorough and easy to communicate with. Excellent knowledge and explanation on what the vehicle needs for service. ### Dom James - Profile: [https://serraautopark.adviserly.com/dom-james/reviews](https://serraautopark.adviserly.com/dom-james/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1893 ratings, 1167 reviews) - Lifetime vehicles serviced: 14136 - Recent vehicles serviced: 277 - Call: 3306443322 Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer service, I provide guests with an easy-going experience and take the time to answer any questions they may have. Interacting with our clients is genuinely one of the best aspects of my job; it feels great to meet new customers and learn as much about them as possible. Some topics I enjoy include anime, where to get new clothes, and how hoppy my beer is. When it comes to free time, my hobbies and interests include painting, drawing, hanging out with my husky-mix dog, and playing various games, from bowling to billiards and euchre. I also love traveling and giving back to others. Recent reviews: - 2026-04-28 | 5.0/5 | Steven R. — One of the more nice techs I have met at Serra. Very patient, explained the service and kindly worked through unexpected fees. No pressure. Much appreciated. Nice to experience true customer service. - 2026-04-21 | 5.0/5 | Kirstin S. — Dom kept me up to date on my Odyssey repairs and recommended repairs that were cost-saving to also do at the same time. - 2026-04-22 | 5.0/5 | Judson S. — Our recent visit was handled very professionally. Would definitely recommend Serra Honda to friends and family. ### Eric Hoffman - Profile: [https://serraautopark.adviserly.com/eric-hoffman/reviews](https://serraautopark.adviserly.com/eric-hoffman/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (2124 ratings, 1381 reviews) - Lifetime vehicles serviced: 18502 - Recent vehicles serviced: 1 - Service specialties: CRUZE, EQUINOX, SILVERADO 1500 - Call: (330) 644-7500 I joined the automotive industry almost 2 years ago. Working for Serra Auto Park has been a great experience and I look forward to many more years with the company. I treat customers with respect like they are part of the family. Guests can depend on me to be friendly and honest and to never waste their time. With my past employer, I was honored as Employee of the Month on several occasions, as well as Employee of the Year. Outside of work, I love to spend time with friends, family, and my dogs. My social skills and friendliness are some of the things that bring customers back to me for service time and time again! Recent reviews: - 2026-02-28 | 5.0/5 | Anthony Y. — ​I cannot recommend the service department at Serra Chevrolet enough, specifically Eric. From start to finish, the entire experience was seamless and stress-free. ​Eric is incredibly organized and a true professional. One of my biggest pet peeves with vehicle service is being left in the dark, but Eric kept me regularly updated on every stage of my truck’s progress. I never had to call and wonder what was going on; he was always one step ahead with the information I needed. ​It is rare to find someone so detailed and attentive to customer needs. I feel completely confident in the quality of the repairs—the work was absolute 5-star quality. If you want your vehicle handled with care and kept on a tight schedule, go see Eric. He’s the best in the business! - 2026-03-05 | 5.0/5 | Susan M. — Perfect at his job! Great communication skills! - 2026-02-24 | 5.0/5 | Dave W. — Knowledgeable and helpful for my needs ### Jake Crabtree - Profile: [https://serraautopark.adviserly.com/jake-crabtree/reviews](https://serraautopark.adviserly.com/jake-crabtree/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (2088 ratings, 1276 reviews) - Lifetime vehicles serviced: 13137 - Recent vehicles serviced: 212 - Call: 330-644-3322 As Service Advisor, I’m proud to be part of the team helping to keep customers’ cars running smoothly and safely. I enjoy helping people get to the bottom of their vehicle concerns and finding solutions. Originally from Wadsworth, OH, I studied automotive engineering at Stark State College. I’m also EPA HVAC certified and a GM ASEP graduate. I started in the automotive industry over twenty years ago as a parts counter salesperson. I worked for a while as a lube tech and a porter before joining a dealership team and eventually advancing to service advisor. When I’m not working, I enjoy motorsports and tinkering on my own cars. I'm currently building a 87 Monte Carlo SS to compete in SCCA CAM T class autocross. My favorite recent vacations have been the Pikes Peak hill climb and Bonneville salt flats, followed closely by Yellowstone Nat'l park, Arches Nat'l park. Recent reviews: - 2026-04-28 | 5.0/5 | Diane S. — Very knowledgeable and super friendly!! Took care of my problem right away and was able to squeeze me in when I was in a bind! - 2026-04-29 | 5.0/5 | Eric T. — I am very happy with the temporary tire mount and I feel safe since Acura did installation. Just in case of blowout… Thanks - 2026-04-30 | 5.0/5 | Brian N. — Always a pleasure dealing with Jake. Clear communication and I know my car is being taken care of correctly! ### Jason Josephites - Profile: [https://serraautopark.adviserly.com/jason-josephites/reviews](https://serraautopark.adviserly.com/jason-josephites/reviews) - Department: Service (Service) - Title: Express Service Writer - Rating: 4.9 stars (1106 ratings, 618 reviews) - Lifetime vehicles serviced: 8536 - Recent vehicles serviced: 79 Hi my name is Jason Josephites. I'm a Service Advisor at Serra Acura in Akron, OH. Seeing customers drive off with a smile on their faces is the best aspect of my job. My colleagues know me for being constantly aware of potential issues and for my immediate actions to solve them, creating a smooth, proactive environment. I make sure my customers are in good hands. Guests enjoy working with me because of my energetic attitude and commitment to treating them with the respect and attention they deserve. Outside of work: my interests include traveling, enjoying the outdoor scenery, and sports – go, Cleveland Browns! Learning and adapting to new features and functions are my special skills. When it comes to social topics, I enjoy talking about traveling, various football athletes and their skills and vacation spots. Recent reviews: - 2026-04-16 | 5.0/5 | Roberta K. — JASON IS A VERY PERSONABLE INDIVIDUAL. HE EXPLAINED WHAT THE INSPECTION OF MY VEHICLE YIELDED AND RCOMMENDED CERTAIN ITEMS BE RESOLVED ASAP. VERY COURTEOUS AND TOOK TIME TO LISTEN TO MY QUESTIONS AND INPUT RE FUEL MILEAGE, MTE, ETC. GEORGE S. KOSKOVICH - 2026-04-09 | 5.0/5 | Colleen B. — Jason was on top of things during my visit to get my car serviced. Answered all questions and helped explain everything that was done to my vehicle during the appointment - 2026-04-07 | 5.0/5 | Deborah L. — Fantastic. Jason was friendly and extremely thorough. Great customer service. ### Jeremiah Nichols - Profile: [https://serraautopark.adviserly.com/jeremiah-nichols/reviews](https://serraautopark.adviserly.com/jeremiah-nichols/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (3104 ratings, 1678 reviews) - Lifetime vehicles serviced: 19421 - Recent vehicles serviced: 203 - Service specialties: FORESTER, LEGACY, OUTBACK Born and raised in Akron, OH. I joined Serra Auto Park with over 8 years of automotive experience, both in sales and service. Customers come first with me, and will always be provided an exceptional experience. I graduated from St. Vincent - St. Mary High School and The University of Akron. When not at work, I enjoy spending time hiking and walking the dogs with my girlfriend, in addition to golfing, cooking or spending time with my family. I am an avid sports fan and cheer on the Browns, Cavs, Indians and Buckeyes! I look forward to building relationships with the Serra customers and facilitating all of their needs! Recent reviews: - 2026-04-16 | 5.0/5 | Stephanie M. — It was top notch. you were very professional, kept me aware of what was going on with my car. One of the best experiences that I have had a Serra Subaru. Answered all my questions. Serra Subaru needs to keep him as his customer service is what will keep people coming back. - 2026-04-27 | 5.0/5 | Matthew R. — I’ve had the pleasure of working with Jeremiah when i’ve brought any of the three subarus in for service that i’ve owned. He’s incredibly knowledgeable and friendly. always a joy to work with. He is a great employee whom i hope Serra appreciates. - 2026-04-16 | 5.0/5 | Elek L. — After I questioned many of the items listed to be serviced. Which I was unfamiliar of them Jeremiah Explained all details very well. Plus gave me a fair price for all things. Realized that after I researched when I got home. Thanks. ### Jesse Leach - Profile: [https://serraautopark.adviserly.com/jesse-leach/reviews](https://serraautopark.adviserly.com/jesse-leach/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (1743 ratings, 1030 reviews) - Lifetime vehicles serviced: 12632 - Recent vehicles serviced: 195 - Call: 3306443322 Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance or something more complex. With more than seven years of experience in the auto industry, I’ve seen a lot and understand how important it is that our valued customers have all the information they need to make informed decisions about their cars. And so, rest assured that I go that extra mile to make you feel confident that we will take great care of your vehicle. Originally from, Cleveland, Ohio, I’m proud mom to two children. We root hard for the Cleveland Browns and enjoy kayaking, paddle boarding and mini golf together. Recent reviews: - 2026-04-22 | 5.0/5 | Devon F. — Jesse is an amazing service advisor. She’s always there to greet you with a smile, and she’s always thorough and thoughtful when it comes to helping you find the services you need. I’m so bummed that I won’t get to work with her anymore since she’s going to the other building. She’s a true gem! - 2026-04-29 | 5.0/5 | Carol M. — It was very nice. Jesse is all about customer service - friendly, courteous, helpful, intent on making customer happy. - 2026-04-30 | 5.0/5 | Steven S. — Started on time and completed as expected. ### Josh Green - Profile: [https://serraautopark.adviserly.com/josh-green/reviews](https://serraautopark.adviserly.com/josh-green/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1104 ratings, 653 reviews) - Lifetime vehicles serviced: 8003 - Recent vehicles serviced: 197 - Call: 330-644-3322 Welcome! My name is Josh and I look forward to helping you keep your car running smoothly and safely. I've been in the automotive industry for about a decade now and though much has changed, the importance of taking good care of customers has not! On a personal note, I am a huge fan of sports and I also love music playing at all times. I like to spend time with family at home swimming in our pool during the warm months and bundled up watching movies or shows in the cold months. I'm known for being very easygoing. And I always like to meet new people! Whether you're in need of routine service or something more complex, we're here to help! Recent reviews: - 2026-04-28 | 5.0/5 | Garret C. — Frankly, this is the best automotive service I’ve ever received. They were fast, responsive, actually polite (especially for a dealership), and they did a great job. Also, thank you for not spilling gas everywhere despite me showing up with a full tank. Can’t say enough good things. Thank you guys! - 2026-04-28 | 5.0/5 | Jerry P. — Josh reviewed the Mult-Inspection report with me. Two tires are soon needed, so we reviewed several tires in two and 4 tire sets to give me good info to help me decide if I wanted to stage my expenditure. He also helped me reset some features on the car. A pleasure to work with him. - 2026-04-29 | 5.0/5 | Matthew D. — Working with Josh was great. He communicated everything very clearly and helped me as much as possible. This experience has continued to solidify how great Serra Honda is for me as a consumer. ### JUSTIN COURTNEY - Profile: [https://serraautopark.adviserly.com/justin-courtney/reviews](https://serraautopark.adviserly.com/justin-courtney/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (476 ratings, 295 reviews) - Lifetime vehicles serviced: 3791 - Recent vehicles serviced: 238 As a former car sales consultant, I was instrumental in leading the way for GM and Buick. My passion for the automotive industry propelled me to become a Service Advisor at Serra Auto Park Akron, where I have honed my skills for the past four years. With a proven track record of exceptional customer service, I strive to exceed expectations at every turn. My dedication is evident in my commitment to ongoing training, as evidenced by my attendance at the Timken High School and Las Vegas industry events. Beyond my professional pursuits, I am an avid pool player and racecar driver, traits that reflect my competitive spirit and unwavering determination. I am known for my reliability, attention to detail, and unwavering commitment to excellence. Recent reviews: - 2026-04-30 | 5.0/5 | Benjamin H. — Easy in and out. I was willing to pay for a tire rotation but the tech said I didn't need one. Justin told me and recommended I allow him to remove it from my bill. It would have been easier for him to just let it go and collect the money but he didn't. That isn't common these days. - 2026-04-30 | 5.0/5 | Gwendolyn T. — Justin greeted me with a smile, told me what they would be doing to my car (oil change, etc.) and showed me to the waiting area. The work was done quickly and Justin went over everything with me. I would definitely recommend him. - 2026-04-18 | 5.0/5 | Albert S. — Justin (JC) is great to work with. He is knowledgeable and kept me informed. Parts had to be ordered and he stayed with it and made sure my truck was ready as soon as it could be. ### Manning Morris - Profile: [https://serraautopark.adviserly.com/manning-morris/reviews](https://serraautopark.adviserly.com/manning-morris/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (640 ratings, 433 reviews) - Lifetime vehicles serviced: 4078 - Recent vehicles serviced: 205 Hello! I'm a friendly and easygoing Service Advisor at Serra Auto Park Akron. Making customers happy is my top priority. I'm passionate about providing excellent service and making you laugh. I enjoy discussing sports, and I'm always up for a conversation about the Cincinnati Bearcats or Cleveland Browns. Outside of work, I love spending time with friends and family, boating, and playing video games. I've also traveled to some amazing places, like Greece, Italy, Mexico, Belize, Alaska, and Honduras. Let me help you with your automotive needs today and make your experience enjoyable! Recent reviews: - 2026-04-28 | 5.0/5 | Susan G. — Manning is one of the most kind professionals I’ve had the pleasure of working with! It was kind of a stressful situation that brought me to the dealership, but Manning explained everything and kept the communication flowing. I’m moving all my business to Serra Subaru because of Manning! - 2026-04-30 | 5.0/5 | Bridget C. — Manning is a delight to work with! He is honest, helpful, and takes care of all of my automotive service & transportation needs on my schedule. Thank you Manning! - 2026-04-29 | 5.0/5 | Billie W. — I was very pleased with my service. I feel everyone went above and beyond to be helpful Mr Morris was very helpful. I enjoy my time there. Thanks to all Billie ### Max Deluca - Profile: [https://serraautopark.adviserly.com/max-deluca/reviews](https://serraautopark.adviserly.com/max-deluca/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (990 ratings, 570 reviews) - Lifetime vehicles serviced: 5032 - Recent vehicles serviced: 198 - Call: 330-644-1300 Serving the fantastic customers of Serra Auto Park has been my honor since 2021. I love working with our great team and doing everything possible to do the job correctly. Learning more from customers is how I develop the best solutions so they can get their vehicles back on the road safely. I grew up in Massillon, OH, and graduated from Jackson High School. When it comes to my free time, I enjoy being around family and friends. Overall, I am easygoing, aiming to exceed my customers’ expectations and ensure they leave the dealership completely satisfied with their service! Recent reviews: - 2026-04-28 | 5.0/5 | John H. — Max was very knowledgeable and professional; he was also very helpful resolving the issue with my vehicle and getting me back on the road. Thanks Max - 2026-04-16 | 5.0/5 | Adam P. — Max was great. Very helpful, answered all my questions in to detail and provided updates throughout the service. - 2026-04-20 | 5.0/5 | Elena M. — As always the service is top notch, commincation is excellent and everyone is very friendly and courteous. ### Megan Halterman - Profile: [https://serraautopark.adviserly.com/megan-halterman/reviews](https://serraautopark.adviserly.com/megan-halterman/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (460 ratings, 306 reviews) - Lifetime vehicles serviced: 3496 - Recent vehicles serviced: 192 As a dedicated Service Advisor with nearly 19 years of experience, at Serra Auto Park Akron, I take pride in my unwavering trustworthiness and loyalty. My primary focus is ensuring complete customer satisfaction by going the extra mile to resolve any concerns. Born and raised in Akron, Ohio, I am a proud mom of three outstanding boys and an avid supporter of Springfield sports and Ohio State Football. Panama City Beach, Florida, is our families favorite place to vacation. Beyond my professional capabilities, I am defined by my relatability and strong character. I make an effort to connect with customers on a personal level, understanding their needs and truly listening to their concerns. My passion lies in treating my customers like family, earning their trust to take care of them and their vehicles. I am always eager to discuss my children's accomplishments in football, baseball, basketball, and wrestling—they are my pride and joy. In my free time, I find solace in reading, gardening, and watching my boys excel on the field. I am confident that my dedication, trustworthiness, and genuine desire to help will make your experience at Serra Auto Park Akron exceptional. Recent reviews: - 2026-04-29 | 5.0/5 | Nancy S. — Megan is always a terrific Service Advisor! She is friendly, well organized, extremely knowledgable. Another important quality of Megan’s is her ability to take time to really listen to her customers in order to truly understand what is going on with their vehicle. She does whatever is necessary in order to get the customer’s concerns checked out and handled. It’s always been a very good experience working with her! - 2026-04-27 | 5.0/5 | Brittani M. — Megan was very helpful and made me feel comfortable with spending a large amount of money. I will highly go back because of her. It’s hard to be a women and get tires without much knowledge but I am glad that she was on my side. - 2026-04-18 | 5.0/5 | Lisa O. — Megan was personable, knowledgeable and professional. I have a Honda so this was my first experience with Chevy service , Serra is a great company across all their brands . ### Quinton Hughey - Profile: [https://serraautopark.adviserly.com/quinton-hughey/reviews](https://serraautopark.adviserly.com/quinton-hughey/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (994 ratings, 607 reviews) - Lifetime vehicles sold: 78 - Lifetime vehicles serviced: 5838 - Recent vehicles sold: 4 - Recent vehicles serviced: 167 - Sales specialties: CIVIC, CROSSTREK, CX5, FORESTER, OUTBACK - Call: 330-644-7500 Hello, my name is Quinton Hughey, and I was born and raised in the Hartville/Uniontown area. I graduated from Lake High School in 2014, and I still live in the Uniontown area with my lovely wife, Sarah, and our Maine coon fur baby, Senna. I joined the automotive sales industry back in 2019. I've always been a car enthusiast, and I like talking to people, so I figured, why not talk about cars all day! I love being in the car industry because I genuinely enjoy helping people find their wants and needs. Buying a vehicle is the second largest purchase most people make in their lives, which is why I take the time to simplify the process and ensure you have the best options. Why make it more complicated than it needs to be? Recent reviews: - 2026-04-15 | 5.0/5 | Sara M. — Quinton is always a pleasure to work with. No run around and he’s nice too - so yay for good people! We need more Quintons. 🙂 thanks again! - 2026-04-11 | 5.0/5 | Anna P. — Quinton did a great job explaining what needed to be fixed on my Mazda. He also kept me informed of the time I would need to wait. - 2026-04-15 | 5.0/5 | Derek S. — Quinton did a great job. He double-checked my maintenance plan to ensure I was covered for what I came in for. Thank you! ### Seth Uhl - Profile: [https://serraautopark.adviserly.com/seth-uhl/reviews](https://serraautopark.adviserly.com/seth-uhl/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (628 ratings, 386 reviews) - Lifetime vehicles serviced: 6762 - Recent vehicles serviced: 280 - Call: 330-644-3322 Hello! Seth Uhl here, a service advisor who grew up in Akron, OH, and an attendee of Portage Lake Career Center for Automotive Technology. My professional certifications include CPR and eight entry-level ASE certifications. I joined the Serra Auto Park Akron dealership in April 2022 and have built a reputation for being efficient, reliable, and easy-going; getting along with everyone is what I’m known for amongst customers, colleagues, and management. I’m genuinely proud of the quality of work we perform for the Serra team. Customers can rely on me to remain focused and to hear everything they say. Making each guest smile is what I’m always about; they can depend on me for my unique skills, such as being personable, car knowledge, and mechanical skills. I’m a super fan of music. In my free time, you can catch me taking on video games, music, and anything related to cars. Recent reviews: - 2026-04-22 | 5.0/5 | Michael B. — Very knowledgeable and respectful. Great guy…even wiped the grease mark off the front of my Jeep left from the mechanic. - 2026-04-17 | 5.0/5 | Martin H. — Seth was professional, polite and kept me informed. Service was completed before estimated time - 2026-04-14 | 5.0/5 | Karen G. — Very courteous and efficient. Greeted me right away and got me going fast. ### Sierra Morrison - Profile: [https://serraautopark.adviserly.com/sierra-morrison/reviews](https://serraautopark.adviserly.com/sierra-morrison/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (590 ratings, 369 reviews) - Lifetime vehicles serviced: 3780 - Recent vehicles serviced: 207 As a Service Advisor at Serra Auto Park Akron, I pride myself on ensuring customer satisfaction. With a year and a half of experience with the company, I strive to provide exceptional service, ensuring each vehicle is serviced with the utmost care and attention. Outside of work, I enjoy the outdoors, exploring new places, and finding ways to put a smile on people's faces. I believe in maintaining a positive attitude and approaching every day with enthusiasm and a genuine desire to make a difference. Recent reviews: - 2026-04-28 | 5.0/5 | Cristy B. — I had a very pleasant experience on my last service visit at Serra Honda. Sierra was very polite and professional. She explained everything well and provided me quotes for future service without making me feel pressured. I was happy with everything overall! - 2026-04-29 | 5.0/5 | Jeffrey S. — Sierra was pleasent, got me a same day appointment to fix my tire and kept me updated through the process. Great service experience. - 2026-04-30 | 5.0/5 | Erwin J. — Sierra was very helpful with the oil change in and out and on my way back home in very short time ### Todd Baldinger - Profile: [https://serraautopark.adviserly.com/todd-baldinger/reviews](https://serraautopark.adviserly.com/todd-baldinger/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (2617 ratings, 1429 reviews) - Lifetime vehicles serviced: 15035 - Recent vehicles serviced: 112 - Service specialties: ACCORD, CIVIC, CR-V Hi! I’m Todd Baldinger, and I would like to welcome you to Serra Auto Park. I am a Service Advisor who grew up in Akron, OH. I attended Springfield High School. My goal is to provide every guest with quality service that they can depend on. I am known for getting the job done correctly, within a timely manner. I look forward to meeting you and solving your vehicle concerns! Recent reviews: - 2026-05-01 | 5.0/5 | John B. — Todd is is excellent service advisor. Very helpful and knowledgeable. He kept me in the loop as the repairs were coming along and advised what was recommended to be repaired either now or in the near future. Would recommend Todd to anyone. - 2026-04-28 | 5.0/5 | Patrick C. — Experience was excellent. Everyone was very professional and I really appreciate the video of the 10 point inspection! - 2026-04-12 | 5.0/5 | Betty Jean N. — Todd answered my questions and made sure I got a good price. ### Adam Helwig - Profile: [https://serraautopark.adviserly.com/adam-helwig](https://serraautopark.adviserly.com/adam-helwig) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 865 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK Been with Serra Auto Park for 11 years. Extremely proud of the high level of service that we offer clients. We have the best customers in the industry. Love helping them find their dream car. Grew up in Canton. Happily married; proud father of 3. Studied at Kent State. I like spending time by the ocean. ### Adam Pearce - Profile: [https://serraautopark.adviserly.com/adam-pearce](https://serraautopark.adviserly.com/adam-pearce) - Department: Plus (Management) - Title: Controller - Call: 3306447500 Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. What I find most rewarding is being part of a highly motivated team. I'm passionate about trucks, camping, snowmobiling, and all things outdoors. Meeting new people and learning about their stories is something I truly enjoy. Beyond the dealership, I cherish spending quality time with my family. Boating and camping are some of our favorite activities. Above all, my proudest roles are being a father and a husband – my family means the world to me! ### Ali Yoho - Profile: [https://serraautopark.adviserly.com/ali-yoho](https://serraautopark.adviserly.com/ali-yoho) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 609 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK I’m easy going, trustworthy, and a true team player. My customers can always count on me. Grew up in Rootstown, OH. Proud to be a part of Steelers Nation! I have 2 amazing daughters. Actively involved with the Madison Walker Toy Run – a nonprofit organization that was created in memory of my niece. ### Andy Hetler - Profile: [https://serraautopark.adviserly.com/andy-hetler](https://serraautopark.adviserly.com/andy-hetler) - Department: Plus (Management) - Title: Store Manager/Operations - Lifetime vehicles sold: 11 - Sales specialties: CR-V, ODYSSEY EXL, OUTBACK, PILOT, WRX Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in our community engagement efforts. We've collaborated with Green and Lake local schools, along with several local charitable organizations, to support and uplift our community. Personally, I'm a huge fan of Cleveland's pro sports teams and the Buckeyes! Family is also incredibly important to me; my wife and I are blessed with three beautiful daughters. I'm always eager for a discussion about family and sports! ### Brandon Butchko - Profile: [https://serraautopark.adviserly.com/brandon-butchko](https://serraautopark.adviserly.com/brandon-butchko) - Department: Plus (Management) - Title: Inventory Manager - Lifetime vehicles sold: 2 - Lifetime vehicles serviced: 263 - Recent vehicles sold: 1 - Recent vehicles serviced: 25 - Sales specialties: ODYSSEY, ZDX Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communicate effectively online is our priority. ### Dave Gesualdo - Profile: [https://serraautopark.adviserly.com/dave-gesualdo](https://serraautopark.adviserly.com/dave-gesualdo) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 4 - Recent vehicles sold: 2 - Sales specialties: HRV, ODYSSEY, SILVERADO, SILVERADO 1500 I have been in the auto industry since 2003, and have been with this organization since 2012. My goal for everyone who walks in our door is to keep this a simple process and give you an experience with your purchase! I look forward to meeting each and every customer that walks in our door and simplify every part of your purchase! I am a father of two and love spending time with my family in my free time. ### David Ashton - Profile: [https://serraautopark.adviserly.com/david-ashton](https://serraautopark.adviserly.com/david-ashton) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 3 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK - Call: 3306443322 Welcome! As Sales Manager it gives me great pleasure watching our customers benefit from my team’s efforts, continuous growth and the world class experiences we create for every guest. Whether you know exactly what you’re looking for or have just begun your search, we specialize in transparency, patience and attention to your needs. Since entering the automotive industry, I strive to lead by example welcoming opportunities to work hard, learn and grow—and ultimately become the best version of myself while empowering others. Originally from North Olmsted, I attended Cuyahoga Community College and root hard for all of Cleveland’s sports teams. I’m currently engaged and ever proud to be “Dad” to my 11-year-old daughter. When I’m not working, I enjoy playing baseball, basketball and cornhole. I also love traveling—Sedona and Colorado Springs are among my favorite places. When you’re ready to take that next step in your vehicle search, we can’t wait to meet you and take great care of you. ### Denny DePasquale - Profile: [https://serraautopark.adviserly.com/denny-depasquale](https://serraautopark.adviserly.com/denny-depasquale) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 6 - Recent vehicles sold: 1 - Sales specialties: ACCORD, CROSSTREK, CX9, EQUINOX, FOCUS I started working for the dealership in 2001. I’ve been in automotive for 16 years. Customer satisfaction is what Serra is all about. I’m married; we have 2 sons and a grandson. Enjoy family time, especially with my grandson, and watching Cleveland sports in my man cave. Love taking trips to Vegas. ### Dray Harrison - Profile: [https://serraautopark.adviserly.com/dray-harrison](https://serraautopark.adviserly.com/dray-harrison) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 4 - Recent vehicles sold: 1 - Sales specialties: CORVETTE STINGRAY, SILVERADO 3500, TERRAIN, TUCSON - Call: 330-644-7500 Hi, my full name is D'Andray Harrison! I live locally in Macedonia, OH, and was born and raised in Cleveland. I've been in the auto industry for seven years, working in almost every role. That includes being a porter for a year, sales for three years, and three more years as a sales manager. I've learned a lot during my career and put it to excellent use daily. I have also received many accolades, such as the GM Mark of Excellence award. I grew up in a private school, primarily before attending the Ohio State University. So obviously, I'm a huge Buckeyes, Cavs, and, most importantly, BROWNS fan! I'm here to help anyone and will always be a team player! ### Heather Brenneman - Profile: [https://serraautopark.adviserly.com/heather-brenneman](https://serraautopark.adviserly.com/heather-brenneman) - Department: Plus (Management) - Title: Parts Manager ### Jay Katzenmeyer - Profile: [https://serraautopark.adviserly.com/jay-katzenmeyer](https://serraautopark.adviserly.com/jay-katzenmeyer) - Department: Plus (Management) - Title: Body Shop Manager - Lifetime vehicles serviced: 274 - Recent vehicles serviced: 50 - Call: 330-644-7500 From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individual. I prioritize clear communication and honesty, ensuring that I honor my commitments and transparently guide our customers through their auto repair journey. Known for my empathy and understanding, I recognize the unexpected and often stressful nature of accidents. I strive to alleviate the burden by assisting with insurance matters, educating consumers about their rights, and offering compassionate support. I am also an avid enthusiast of sports, music, travel, and lifelong learning, engaging with customers in a relatable and approachable manner. ### Jerry Cugino - Profile: [https://serraautopark.adviserly.com/jerry-cugino](https://serraautopark.adviserly.com/jerry-cugino) - Department: Plus (Management) - Title: Pre-Owned Director - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: HRV Born and raised in Canton, OH. I attended the Ohio State University. True Buckeyes fan! I've been in the auto business for 22 years. Joined Serra Auto Group in 2001. Love helping our team grow. I have great communication skills! Another hidden talent I have is I can eat 2 large pizza's in one setting! ### Jessica Newman - Profile: [https://serraautopark.adviserly.com/jessica-newman](https://serraautopark.adviserly.com/jessica-newman) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 3 - Recent vehicles sold: 1 - Sales specialties: CX5, FORESTER, OUTBACK Hey there! My name is Jessica Newman but you can call me Jess. I am one of the Finance/Business Manager's here at our Subaru/Mazda store excited to help you in the process of purchasing your next vehicle from us. In total I have almost 14 years of experience as a Finance and Insurance Manager with the last 7 years being with the Subaru brand. I have a vast understanding of the total process of purchasing a vehicle from titling your new gift to financing it. If there is anything you ever need or have a question about I am only a phone call or email away. Or, Stop on in! I'd LOVE to be able to see you and catch up on how things have been going on in your life. Outside of work I enjoy spending time with my husband and our 2 boys (10 & 5). Family is everything to me. Our boys keep me busy with sports, school, dirt bike racing, and just being the crazy little boys they are. We enjoy spending time outdoors doing things like camping, boating, hiking, going to dirt bike races and all sporting events. HUGE Cleveland fans here! We also stay busy playing around with our 2 labs. Clutch is our chocolate lab and Carbon is our black lab. They are such good boys! They even let our 7 toed cat Whiskers beat them up and give our 13 year old cat Lucy her much needed space. I can't wait to meet you and I hope to see you soon! ### Jim Young - Profile: [https://serraautopark.adviserly.com/jim-young](https://serraautopark.adviserly.com/jim-young) - Department: Plus (Management) - Title: Parts Manager I've spent over 30 years in the automotive parts business. 25 years of it has been spent at our Serra Honda store. I love spending time with my wife, 3 children and 2 grandchildren. I'm a life long resident of the area, and I'm here to help with all your Honda parts needs! ### John Coco - Profile: [https://serraautopark.adviserly.com/john-coco](https://serraautopark.adviserly.com/john-coco) - Department: Plus (Finance) - Title: Financial Services Manager ### John Livigni - Profile: [https://serraautopark.adviserly.com/john-livigni](https://serraautopark.adviserly.com/john-livigni) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 1327 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 330-644-7500 Joined the Park team in 2007. I'm honest, fair, and work hard for my customers. From Green, OH. Have received the Honda Council of Sales Leadership award for silver, gold, and Gold master levels. My girlfriend, Michelle, and I have been together 10 years, and we have one son, Giovanni. ### Jose Penedo - Profile: [https://serraautopark.adviserly.com/jose-penedo](https://serraautopark.adviserly.com/jose-penedo) - Department: Plus (Finance) - Title: Finacial Services Manager - Lifetime vehicles sold: 750 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK - Call: 3306447500 I grew up in Kissimmee, FL and moved to Green, OH when I was 15 years old. I fell in love with sports when I got here. Starting with the Cleveland Browns, I quickly learned of the Cavaliers, Indians, Blue Jackets, Monsters, and Gladiators. Not to mention the Aeros (now the Rubber Duckies), and The Canton Charge. I am a full-blown Cleveland guy now, and always will be. For college, however, Penn State drew me in, and now it's 'We Are' until I die. I tended a bar before deciding to join the auto sales industry and won many competitions, awards, and prizes for being the best flair bartender, and most knowledgeable. Friday's will always have a place in my heart for teaching me everything I know about that business. Once I learned that talking to people was easy, I knew I could put my skill to use in a bigger way. I tried a desk job, and it was fun for a little while; however, I quickly realized that I loved being around people. I enjoy meeting new people and talking to old friends. I wanted to also help those I came to know and like. What better way than helping them acquire something that is arguably one of the most important things in their life: a vehicle! Cars are a huge part of our everyday life, and the uses are limitless. I like to think I made the bar a fun place to be, and an event people looked forward to in their busy weeks. My goal is to bring that philosophy and atmosphere to the car buying experience. I want people to look forward to coming here and getting a car, and if it's not buying, maybe it's getting their car serviced, or perhaps they are just trying to kill an hour of time. Regardless, I want my customers to look forward to coming here and hanging out with me. If I can achieve that goal, then everything else will fall into place! ### Josh Radel - Profile: [https://serraautopark.adviserly.com/josh-radel](https://serraautopark.adviserly.com/josh-radel) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 5101 - Recent vehicles serviced: 12 Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to complex repairs. Being a certified automotive technician allows me to clearly and honestly explain exactly what’s happening with any given vehicle so you can make informed decisions. My goal is always to ensure you drive off completely satisfied in a car that’s running smoothly and safely. Originally from Fredericktown, Ohio, I’m a Fredericktown High School graduate known for my organization and attention to detail. I follow College Football and enjoy playing men’s slow pitch baseball, softball, golf and corn hole in my free time. I’ve been to Afghanistan, Iraq, Russia, Ukraine, Istanbul, Ireland and Germany. And I give back through the Wounded Warrior Project. ### Justin Bako - Profile: [https://serraautopark.adviserly.com/justin-bako](https://serraautopark.adviserly.com/justin-bako) - Department: Plus (Management) - Title: Sales Manager I’m from the Akron/Canton area but have resided in Green since 2002. I have won many awards during my 23 years in the auto industry, such as Acura’s Dealer of Distinction award. I’m a die-hard Buckeyes and Cleveland sports fan. I’m married and have 2 sons. Hobbies include golf, hiking, & fitness. ### Justin Stinnett - Profile: [https://serraautopark.adviserly.com/justin-stinnett](https://serraautopark.adviserly.com/justin-stinnett) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 3204 - Recent vehicles serviced: 87 - Call: 330-644-3322 Welcome to the Serra Auto Park Akron website! I'm Justin Stinnett, a service manager who spent five years in the Marine Corps Infantry and have been in the service industry since 2008. As a resident of Akron and a Copley High School graduate, it feels great to work within our fantastic community. The customer aspect of my job is what I love best, including the opportunity to meet new people and learn more about them, their vehicles, and their features. My colleagues and friends would refer to me as a funny guy who always wants to help others. I enjoy playing billiards, riding motorcycles, and spending time with my wife and my 11-year-old son when I'm not working. Traveling is another interest of mine. I've been all over the world, with many more places left to see! ### Larry Strong - Profile: [https://serraautopark.adviserly.com/larry-strong](https://serraautopark.adviserly.com/larry-strong) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 8 - Recent vehicles sold: 2 - Sales specialties: CX5, CX9, MAZDA 3 I have been with Serra Auto Park for 20 years. I have seen the evolution of the Mazda brand to what it is today. Mazda makes vehicles that are more than the destination-it's about the drive. My wife of 30 years and I have 1 son, we enjoy traveling and I enjoy attempting to play golf whenever I can. ### Lisa Peters - Profile: [https://serraautopark.adviserly.com/lisa-peters](https://serraautopark.adviserly.com/lisa-peters) - Department: Plus (Management) - Title: Office Manager I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, and photography. Charities I am envolved with are PDK, St. Judes, and the American Cancer Society. ### Matt Groves - Profile: [https://serraautopark.adviserly.com/matt-groves](https://serraautopark.adviserly.com/matt-groves) - Department: Plus (Service) - Title: Service Advisor - Lifetime vehicles serviced: 5507 - Recent vehicles serviced: 230 Hello, My name is Matt Groves; I have been in automotive service for almost 20 years. I enjoy helping customers through their automotive repairs, whether just an oil change or a significant repair. I will do everything in my power to make sure that all my customers leave our dealership happy. Guests like working with me because I am down to earth and easy to work with, regardless of the situation. I don't see myself as a salesman; I see myself as a consultant. I will tell you what's wrong with your vehicle, give you all the information you need to make an informed decision about your car and then let you decide. When away from work, I enjoy spending time with my family. I am happily married to my wife of 24 years. I have three kids, one in college and two in high school. I spend most of my off time shuttling my youngest to all of her sports practices and games. I also enjoy playing pool and watching sports - huge Ohio State Buckeyes fan. I look forward to helping you with your vehicle service needs in the future! ### Michael Deemer - Profile: [https://serraautopark.adviserly.com/michael-deemer](https://serraautopark.adviserly.com/michael-deemer) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 57 - Recent vehicles serviced: 5 Good day! My name is Michael Deemer. I started in the automotive business in 1994, at age 16, washing cars. I have worked my way to management and held corporate positions over the years running as many as 36 dealerships. I have a great respect and appreciation for every position in the dealership and most important our clients. I have been married for over 20 years, have 4 children and 7 grandchildren. I enjoy spending time with family and friends, excercising, sports, camping and serving at our church. I believe that each of us has been given a gift and we need to use it to serve others. I look forward serving here at Serra AutoPark. ### Paul Stevens - Profile: [https://serraautopark.adviserly.com/paul-stevens](https://serraautopark.adviserly.com/paul-stevens) - Department: Plus (Management) - Title: Sales Manager Hello! I'm Paul Stevens, one of the Financial Services Manager here at Serra. I have been in the automotive industry for 10+ years. The reason for my success and love for this business is the ability to constantly learn something new each day and encounter all our patrons that come through our door. My professional attitude, demeanor, honesty, and forward-thinking are why customers and colleagues enjoy working with me. My hobbies include ALL sports, from coaching to playing and watching, flying drones, skillful handiwork, and spending my free time with my beautiful family while taking out-of-state trips. I attend and honor God at Compass North Church! It will be an honor to assist you, so please stop by the dealership and let us solve your automotive needs! ### Phil Morgan - Profile: [https://serraautopark.adviserly.com/phil-morgan](https://serraautopark.adviserly.com/phil-morgan) - Department: Plus (Management) - Title: Parts Manager - Call: 3306443322 I leverage more than two decades of experience in the auto parts sector to provide the best knowledge possible to keep our clients’ vehicles operating smoothly. I’ve consulted for inventory control for many auto groups and specialize in getting bad inventory back in line. I even built and ran the second largest online accessory store in the country! I've participated in many focus groups which seek out top managers in the country. Originally from Medina, I’m a committed family man with two daughters who I cherish. We support the local Salvation Army every spring to help provide meals for local families. I’m into running and enjoy talking about anything with a motor. Dependability is my key characteristic; I follow through on all my tasks and always finish what I start. It makes me proud when our team shows respect for each other and our customers! ### Randy Robison - Profile: [https://serraautopark.adviserly.com/randolph-robison](https://serraautopark.adviserly.com/randolph-robison) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 343 - Recent vehicles serviced: 18 - Call: 330-644-3322 My automotive career began in 1999, and I joined Serra Auto Park Akron in 2019. I am proud of my longevity in this business and look forward to more successful years. I started at the lowest position in the Service Department, and over time, I have worked my way up to the top. Customers enjoy working with me because of my easy-going and down-to-earth personality. I have an Associate's Degree in Automotive Technology, with a major in High Performance. My certifications include the NCM Institute Service Management I & II, LMI Developing Personal Leadership, and LMI Leading with Passion & Perseverance. When it comes to life outside of the dealership, my hobbies and interests consist of traveling, muscle cars, drag racing, building vehicles, and watching sports – my favorite teams are the Ohio State Buckeyes and the Cleveland Browns! ### Ron Bennett - Profile: [https://serraautopark.adviserly.com/ron-bennett](https://serraautopark.adviserly.com/ron-bennett) - Department: Plus (Finance) - Title: Financial Services Manager Hi, I'm a Financial Services Manager with 21 years of experience. I live in Rootstown, Ohio, and I'm a graduate of Massillon Christian School and Malone College. My family – my daughters and grandkids – mean the world to me. I'm organized, upfront, and honest in all my dealings. Trustworthiness is a cornerstone of my approach to both my work and personal life. I've developed strong organizational skills throughout my career, most recently at Serra Auto Park Akron. In my free time, you'll find me on the basketball court or out hunting. I also enjoy relaxing on the beaches of Jamaica and Aruba. ### Ted Petranic - Profile: [https://serraautopark.adviserly.com/ted-petranic](https://serraautopark.adviserly.com/ted-petranic) - Department: Plus (Management) - Title: Inventory Manager - Call: (330) 644-7500 Hi, my name is Ted! I’m a Sales Manager with 30 years of experience in the auto industry. I joined the Serra dealership in 1990, and have enjoyed working with some of the best colleagues and customers in the business. My goal is to help as many people as I can, while providing the best service. When it comes to our amazing customers, I am known for going that extra mile. Outside of the dealership, I love to spend time with family and friends. I’m the proud father of 3 adult children. One of my favorite hobbies is to collect sneakers. ### Terri Jones - Profile: [https://serraautopark.adviserly.com/terri-jones](https://serraautopark.adviserly.com/terri-jones) - Department: Plus (Finance) - Title: Special Finance Manager - Lifetime vehicles sold: 4 - Recent vehicles sold: 1 - Sales specialties: CIVIC, CRUZE, TRAX, WRX - Call: (888) 476-1664 I pride myself on being a finance manager who is able to get the job done ethically. My colleagues enjoy working with me because of my hard work ethic and a fun attitude. I joined Park Auto Group in February 2018, but my career in the auto industry began 35 years ago. Throughout those years, I have earned many repeat customers, in addition to countless referrals. My customers are truly like family. My priority is to work with clients and help them get into a vehicle that they love and can afford. No matter what their previous credit problems are, we can help. When I’m not providing exceptional service at the dealership, I enjoy traveling and cheering on the Cleveland Indians! ### Tom Flory - Profile: [https://serraautopark.adviserly.com/tom-flory](https://serraautopark.adviserly.com/tom-flory) - Department: Plus (Management) - Title: Managing Partner Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally from Chesaning, MI, I earned my degree from Ferris State College. Alongside my career, I'm also engaged in motivational speaking. Blessed with three amazing kids, I'm also an avid sports enthusiast.