About Bob
Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers!
Customer rating
4.9 / 5 based on 880 ratings (549 written reviews)
Recent reviews
Bob did a very respectable job getting me checked in and made sure my car was taken care of quickly. He knows what he’s doing.
— David L. ,
Very good. Friendly and knowledgeable.
— Lucinda M. ,
Great experience as always
— Lucas K. ,
Bob is always so nice and professional. I would recommend him for all your service needs.
— Susan W. ,
He was very thorough in his work. Polite and friendly but also very informative.
— D L R. ,
Took care of my battery issue and regularly scheduled service asap. Everyone at Serra did a great job!
— Karen P. ,
Very positive.
— Paul J. ,
He was vary courteous and helpful with my questions.
— Joseph L. ,
It’s always a pleasure , having Bob work with me over the years! He makes sure I am taken care of with my problems, not big ones so far. And I can always find find him, glad he is still a loyal,employee. Thank you Bob
— Donna I. ,
Absolutely wonderful service!! Very professional, kind and courteous!!
— Brenda G. ,