Meet the team at Serra Auto Park
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Eric Hoffman
Service Advisor
Department: Service
Rating: 4.9 / 5 (2124 ratings, 1381 reviews)
I joined the automotive industry almost 2 years ago. Working for Serra Auto Park has been a great experience and I look forward to many more years with the company. I treat customers with respect like...
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Tom Flory
Managing Partner
Department: Management
Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally ...
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Beau Lindeman
Platinum Level Client Advisor
Department: Sales
Rating: 4.9 / 5 (1257 ratings, 771 reviews)
I love helping our customers and building lasting relationships. I’m honest, efficient, and straightforward. I joined the Serra Auto Park Team in 2005, but have been in the auto industry for 16 years....
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Adam Pearce
Controller
Department: Management
Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. W...
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John Livigni
Financial Services Manager
Department: Finance
Joined the Park team in 2007. I'm honest, fair, and work hard for my customers. From Green, OH. Have received the Honda Council of Sales Leadership award for silver, gold, and Gold master levels. My g...
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Dave Somerville
Client Advisor
Department: Sales
Rating: 5.0 / 5 (807 ratings, 544 reviews)
I’ve seen a lot of things change within the auto business since joining in 1984, but great service with an honest approach still remains the key. Customers can count on me for both. Born and raised in...
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Jeremiah Nichols
Service Advisor
Department: Service
Rating: 4.8 / 5 (3104 ratings, 1678 reviews)
Born and raised in Akron, OH. I joined Serra Auto Park with over 8 years of automotive experience, both in sales and service. Customers come first with me, and will always be provided an exceptional e...
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Angie Budinski
Gold Master Client Advisor
Department: Sales
Rating: 5.0 / 5 (830 ratings, 528 reviews)
I'm passionate about treating others as I'd like to be treated, prioritizing customer service in all my client interactions. With over two decades of experience in the auto industry since 1998, I fin...
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Jake Crabtree
Service Advisor
Department: Service
Rating: 4.9 / 5 (2088 ratings, 1276 reviews)
As Service Advisor, I’m proud to be part of the team helping to keep customers’ cars running smoothly and safely. I enjoy helping people get to the bottom of their vehicle concerns and finding solutio...
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Andy Hetler
Store Manager/Operations
Department: Management
Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in...
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Jesse Leach
Service Advisor
Department: Service
Rating: 4.8 / 5 (1743 ratings, 1030 reviews)
Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance ...
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Jerry Cugino
Pre-Owned Director
Department: Management
Born and raised in Canton, OH. I attended the Ohio State University. True Buckeyes fan! I've been in the auto business for 22 years. Joined Serra Auto Group in 2001. Love helping our team grow. I have...
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Dom James
Service Advisor
Department: Service
Rating: 4.9 / 5 (1893 ratings, 1167 reviews)
Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer ...
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Justin Bako
Sales Manager
Department: Management
I’m from the Akron/Canton area but have resided in Green since 2002. I have won many awards during my 23 years in the auto industry, such as Acura’s Dealer of Distinction award. I’m a die-hard Buckeye...
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Jose Penedo
Finacial Services Manager
Department: Finance
I grew up in Kissimmee, FL and moved to Green, OH when I was 15 years old. I fell in love with sports when I got here. Starting with the Cleveland Browns, I quickly learned of the Cavaliers, Indians, ...
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Carl Miragliotta
Client Advisor
Department: Sales
Rating: 5.0 / 5 (794 ratings, 522 reviews)
I grew up on Long Island and graduated from The Ohio State University with a Marketing and Logistics degree. I've been in the automotive industry since 2002. For me, it's about ensuring that our cus...
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Bob Jeffreys
Service Advisor
Department: Service
Rating: 4.9 / 5 (800 ratings, 487 reviews)
Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past...
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Dave Gesualdo
Sales Manager
Department: Management
I have been in the auto industry since 2003, and have been with this organization since 2012. My goal for everyone who walks in our door is to keep this a simple process and give you an experience wi...
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Mike Gauer
Client Advisor
Department: Sales
Rating: 4.9 / 5 (210 ratings, 148 reviews)
Been with the dealership since 2003. Silver Elite award winner. Provide excellent customer service – have maintained 99% positive feedback within the past 12+ years. I’m a Kent, OH native. I have a wo...
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Josh Green
Service Advisor
Department: Service
Rating: 4.9 / 5 (1104 ratings, 653 reviews)
Welcome! My name is Josh and I look forward to helping you keep your car running smoothly and safely. I've been in the automotive industry for about a decade now and though much has changed, the impo...
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Denny DePasquale
Sales Manager
Department: Management
I started working for the dealership in 2001. I’ve been in automotive for 16 years. Customer satisfaction is what Serra is all about. I’m married; we have 2 sons and a grandson. Enjoy family time, esp...
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Jason Josephites
Express Service Writer
Department: Service
Rating: 4.9 / 5 (1106 ratings, 618 reviews)
Hi my name is Jason Josephites. I'm a Service Advisor at Serra Acura in Akron, OH. Seeing customers drive off with a smile on their faces is the best aspect of my job. My colleagues know me for being...
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Paul Burke
Client Advisor
Department: Sales
Rating: 5.0 / 5 (523 ratings, 350 reviews)
Passionate about cars, especially all of the technology that makes them exciting, safe vehicles to drive. I offer customers a low-pressure, fun buying experience. Been in auto sales for 15 years. From...
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Paul Stevens
Sales Manager
Department: Management
Hello! I'm Paul Stevens, one of the Financial Services Manager here at Serra. I have been in the automotive industry for 10+ years. The reason for my success and love for this business is the ability ...
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Adam Helwig
Sales Manager
Department: Management
Been with Serra Auto Park for 11 years. Extremely proud of the high level of service that we offer clients. We have the best customers in the industry. Love helping them find their dream car. Grew up ...
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Todd Baldinger
Service Advisor
Department: Service
Rating: 4.9 / 5 (2617 ratings, 1429 reviews)
Hi! I’m Todd Baldinger, and I would like to welcome you to Serra Auto Park. I am a Service Advisor who grew up in Akron, OH. I attended Springfield High School. My goal is to provide every guest with ...
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Dray Harrison
Financial Services Manager
Department: Finance
Hi, my full name is D'Andray Harrison! I live locally in Macedonia, OH, and was born and raised in Cleveland. I've been in the auto industry for seven years, working in almost every role. That include...
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Nick Nader
Client Advisor
Department: Sales
Rating: 5.0 / 5 (256 ratings, 159 reviews)
I love putting my full dedication into purchasing a vehicle! A car purchase is statistically the second most expensive decision a person will make in their lifetime, which is why I do everything to ...
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Burke Davis
Silver Client Advisor
Department: Sales
Rating: 5.0 / 5 (486 ratings, 293 reviews)
All my years in the auto industry have been with Serra after I started in 1999. My wife Nancy, and two daughters, are my world. I grew up in Akron, and attended the University of Akron. Stop in and se...
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Ali Yoho
Sales Manager
Department: Management
I’m easy going, trustworthy, and a true team player. My customers can always count on me. Grew up in Rootstown, OH. Proud to be a part of Steelers Nation! I have 2 amazing daughters. Actively involved...
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Seth Uhl
Service Advisor
Department: Service
Rating: 4.8 / 5 (628 ratings, 386 reviews)
Hello! Seth Uhl here, a service advisor who grew up in Akron, OH, and an attendee of Portage Lake Career Center for Automotive Technology. My professional certifications include CPR and eight entry-le...
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Terri Jones
Special Finance Manager
Department: Finance
I pride myself on being a finance manager who is able to get the job done ethically. My colleagues enjoy working with me because of my hard work ethic and a fun attitude. I joined Park Auto Group in F...
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David Ashton
Sales Manager
Department: Management
Welcome! As Sales Manager it gives me great pleasure watching our customers benefit from my team’s efforts, continuous growth and the world class experiences we create for every guest. Whether you kn...
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Adam Dungan
Client Advisor
Department: Sales
Rating: 5.0 / 5 (498 ratings, 310 reviews)
I've been helping customers in the auto industry for the last 19 years, joining Serra in 2003. Putting myself in the customer's place is very important to me. I have 4 daughters, 4 grandkids, and my w...
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Max Deluca
Service Advisor
Department: Service
Rating: 4.9 / 5 (990 ratings, 570 reviews)
Serving the fantastic customers of Serra Auto Park has been my honor since 2021. I love working with our great team and doing everything possible to do the job correctly. Learning more from custom...
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Larry Strong
Sales Manager
Department: Management
I have been with Serra Auto Park for 20 years. I have seen the evolution of the Mazda brand to what it is today. Mazda makes vehicles that are more than the destination-it's about the drive. My w...
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Quinton Hughey
Service Advisor
Department: Service
Rating: 4.9 / 5 (994 ratings, 607 reviews)
Hello, my name is Quinton Hughey, and I was born and raised in the Hartville/Uniontown area. I graduated from Lake High School in 2014, and I still live in the Uniontown area with my lovely wife, Sara...
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Randy Robison
Service Manager
Department: Management
My automotive career began in 1999, and I joined Serra Auto Park Akron in 2019. I am proud of my longevity in this business and look forward to more successful years. I started at the lowest position ...
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Casey Dungan
Client Advisor
Department: Sales
Rating: 5.0 / 5 (675 ratings, 461 reviews)
I’m from Canal Fulton. Graduated from Mount Union College, then attended UConn. I have been with Serra since 2009. My husband is also in sales here. We have a daughter and a son. Love meeting custome...
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Matt Groves
Service Advisor
Department: Service
Hello, My name is Matt Groves; I have been in automotive service for almost 20 years. I enjoy helping customers through their automotive repairs, whether just an oil change or a significant repair. I ...
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Manning Morris
Service Advisor
Department: Service
Rating: 4.9 / 5 (640 ratings, 433 reviews)
Hello! I'm a friendly and easygoing Service Advisor at Serra Auto Park Akron. Making customers happy is my top priority. I'm passionate about providing excellent service and making you laugh. I enjoy ...
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Matt Denholm
Client Advisor
Department: Sales
Rating: 5.0 / 5 (638 ratings, 394 reviews)
Native of Stow, OH. Graduated from the Univ. of Akron. I was a teacher prior to joining Serra Auto Park. I’m an Acura Council of Excellence member. Love photography and all Cleveland sports team. Marr...
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Megan Halterman
Service Advisor
Department: Service
Rating: 4.9 / 5 (460 ratings, 306 reviews)
As a dedicated Service Advisor with nearly 19 years of experience, at Serra Auto Park Akron, I take pride in my unwavering trustworthiness and loyalty. My primary focus is ensuring complete customer s...
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Josh Radel
Service Manager
Department: Management
Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to c...
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Robert Williams
Client Advisor
Department: Sales
Rating: 4.9 / 5 (299 ratings, 189 reviews)
Hello and welcome! As a Client Advisor, I'm here to ensure you have a smooth and satisfying experience with us. From start to finish, we strive to treat our customers like family--from the moment yo...
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BJ Handley
Service Manager
Department: Management
Rating: 4.9 / 5 (491 ratings, 219 reviews)
Hi! I'm Beja Handley, and I joined the auto industry in 2010. I enjoy working here at Serra Auto Park Akron, surrounded by the business's best customers and colleagues. As a long time Honda enthusiast...
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Sierra Morrison
Service Advisor
Department: Service
Rating: 4.9 / 5 (590 ratings, 369 reviews)
As a Service Advisor at Serra Auto Park Akron, I pride myself on ensuring customer satisfaction. With a year and a half of experience with the company, I strive to provide exceptional service, ensurin...
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Julie Remesik
Client Advisor
Department: Sales
Rating: 4.9 / 5 (478 ratings, 323 reviews)
Love meeting new people and building strong relationships. Customers can count on me for honest and friendly service. From Massillon, OH. Big fan of anything motorsports-related; love being on the wat...
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Justin Stinnett
Service Manager
Department: Management
Welcome to the Serra Auto Park Akron website! I'm Justin Stinnett, a service manager who spent five years in the Marine Corps Infantry and have been in the service industry since 2008. As a resident o...
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JUSTIN COURTNEY
Service Advisor
Department: Service
Rating: 4.9 / 5 (476 ratings, 295 reviews)
As a former car sales consultant, I was instrumental in leading the way for GM and Buick. My passion for the automotive industry propelled me to become a Service Advisor at Serra Auto Park Akron, wher...
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Mike Woodard
Client Advisor
Department: Sales
Rating: 4.9 / 5 (387 ratings, 256 reviews)
When you want to work with a reliable sales associate who has the product knowledge you are looking for, I’m your go-to! I have worked in the auto industry for 16 years, providing exceptional customer...
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Jay Katzenmeyer
Body Shop Manager
Department: Management
From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individu...
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Ed McKenna
Client Advisor
Department: Sales
Rating: 4.9 / 5 (488 ratings, 282 reviews)
I'm a native of Canton, OH. Been with the Serra Auto Park sales team since 2014, and I know the importance of helping customers find the vehicle that suits ALL their wants and needs. Enjoying relaxing...
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Shawn Ridgeway
Client Advisor
Department: Sales
Rating: 4.9 / 5 (68 ratings, 48 reviews)
Hello! My name is Shawn Ridgeway, and I am proud to be a part of the Serra Auto Park Akron team! I love how everyone is here for the customer and working hard to provide exceptional service. My collea...
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Jim Young
Parts Manager
Department: Management
I've spent over 30 years in the automotive parts business. 25 years of it has been spent at our Serra Honda store. I love spending time with my wife, 3 children and 2 grandchildren. I'm a life long...
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Tim Rabatin
Client Advisor
Department: Sales
Rating: 5.0 / 5 (199 ratings, 134 reviews)
Thanks for stopping by the Serra Auto Park Akron website and taking the time to read my bio. I’m Tim Rabatin, a client advisor at the dealership. My priorities are to build customer rapport and be a t...
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Phil Morgan
Parts Manager
Department: Management
I leverage more than two decades of experience in the auto parts sector to provide the best knowledge possible to keep our clients’ vehicles operating smoothly. I’ve consulted for inventory control fo...
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Joy Hooper
Client Advisor
Department: Sales
Rating: 4.9 / 5 (232 ratings, 156 reviews)
Just like my name, I want to make your experience enjoyable! Helping customers and their families are what I enjoy the most about my job. Being a mom to five wonderful children is my true happiness! S...
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Brandon Butchko
Inventory Manager
Department: Management
Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communic...
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Ryan Teeters
Client Adviser
Department: Sales
Rating: 4.9 / 5 (214 ratings, 138 reviews)
If you are looking for a friendly, and fun customer focused buying experience, look no further. It is my goal to make your next vehicle purchase a pleasant one. I am very attentive to my customers’ ne...
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Ted Petranic
Inventory Manager
Department: Management
Hi, my name is Ted! I’m a Sales Manager with 30 years of experience in the auto industry. I joined the Serra dealership in 1990, and have enjoyed working with some of the best colleagues and customers...
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Cody Hazelett
Client Advisor
Department: Sales
Rating: 5.0 / 5 (286 ratings, 190 reviews)
Hello! I'm Cody Hazelett, an Ohio native. I grew up in Hartville and studied at Lake High School and Santa Monica College. My hobbies include tennis, baseball, and volleyball. I love to spend time wit...
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Lucas Morris
Client Advisor
Department: Sales
Rating: 4.9 / 5 (111 ratings, 82 reviews)
My name is Lucas Morris. Since I was 15 years old, I have been working in some form of customer service, from fast food to sales. Before sales, I spent time in the maintenance field. My primary concer...
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Lisa Peters
Office Manager
Department: Management
I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, ...
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Gwyn Pister
Client Advisor
Department: Sales
Rating: 5.0 / 5 (126 ratings, 90 reviews)
Hello and welcome! As client advisor, I truly enjoy being able to help others in any way that I can. Whether you’ve just started shopping for a new car or are ready to make a deal, I make it a point t...
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Glenn Schiller
Client Advisor
Department: Sales
Rating: 5.0 / 5 (243 ratings, 150 reviews)
Thanks for taking the time to stop and read my bio. I have been in sales for over thirty years, and in auto sales for over 13 years. I believe that my role as a salesperson is to help customers buy th...
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Chad Taschwer
Client Advisor
Department: Sales
Rating: 5.0 / 5 (257 ratings, 161 reviews)
Been with Serra Auto Park team since 2005. We always put our customers 1st. I’m an easy-going person who takes the time to understand our clients’ situations. Grew up in Alliance, OH. Graduated from S...
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Austin Temsey
Client Advisor
Department: Sales
Rating: 4.9 / 5 (75 ratings, 51 reviews)
As a Client Advisor with five years of experience in the auto industry, I'm committed to providing exceptional customer service. My dedication to answering questions, addressing concerns, and ensuring...
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Tyler Mazzei
Client Advisor
Department: Sales
Rating: 4.9 / 5 (79 ratings, 50 reviews)
Welcome! As your dedicated client advisor, I’m passionate about providing people with world-class service and seeing the enjoyment on people's faces when they get a new vehicle. My approach to this w...
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Aaron Forsythe
Client Advisor
Department: Sales
Rating: 4.8 / 5 (44 ratings, 25 reviews)
As a seasoned Client Advisor with a stellar 5/5 rating over four years at a reputable dealership, I'm eager to provide a seamless and transparent car-buying experience. My exceptional interpersonal sk...
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Scott Clause
Client Advisor
Department: Sales
Rating: 5.0 / 5 (292 ratings, 193 reviews)
I have been in automotive sales for 17 years, and have learned 2 very important things: First, it’s your money, so let’s pick what you want to buy, rather than what I have to sell you. Second, people ...
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Ric Witherspoon
Client Advisor
Department: Sales
Rating: 5.0 / 5 (368 ratings, 216 reviews)
A good sales consultant is honest, knowledgeable and hard working - I’m all 3. Been in this business for 25 years. I’m an Akron, OH native. Graduated from East High and KSU. Can proudly say I’ve drive...
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Bill Fellows
Client Advisor
Department: Sales
Rating: 4.9 / 5 (169 ratings, 115 reviews)
I have sold Chevys for 33 years, providing an honest and straightforward service to every customer. Being a GM Legion of Leaders is one of my many accomplishments and certifications. I grew up in Akro...
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Al Szymanski
Client Advisor
Department: Sales
Rating: 5.0 / 5 (258 ratings, 159 reviews)
I have 40 years in the auto industry, and became a part of the Serra Auto Park Team in 1990. I believe in helping the customer throughout the entire process, even after the sale. That's what dependabl...
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Chris Josephites
Client Advisor
Department: Sales
Rating: 4.9 / 5 (177 ratings, 122 reviews)
Welcome to Serra Auto Park Akron! I’m Chris Josephites, a client advisor at the dealership. I grew up in Portage Lakes, OH, and graduated from Coventry High School. My hobbies include traveling, fishi...
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Kiara MIlks
Client Advisor
Department: Sales
Rating: 4.9 / 5 (42 ratings, 24 reviews)
Hi, I'm a Client Advisor at Serra Auto Park Akron, starting my second month. I'm from Lorain, Ohio, and went to Amherst High School. I love connecting with people – I'm talkative, energetic, and ge...
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David Hooks
Client Advisor
Department: Sales
Rating: 4.9 / 5 (11 ratings, 8 reviews)
With four years in the automotive industry, I take pride in helping customers find the right vehicle while making the process simple, honest, and stress free. Customer service is extremely important t...
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Dillon Lowe
Express Service Writer
Department: Service
Rating: 4.9 / 5 (202 ratings, 138 reviews)
Hello! My name is Dillon Lowe and I'm an Express Service Advisor for Serra Honda Service. I have been working in the automotive industry for the better part of the last 5 years in sales, titles and ad...
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Jon Huang
Client Advisor
Department: Sales
Rating: 4.9 / 5 (26 ratings, 21 reviews)
Hi my name is Jonathan Huang, you can call me Jon! I grew up in Ashtabula, Ohio. I graduated from Northwood University, with a degree in Automotive Marketing and Management. I’m your go-to car adviser...
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Rhys Miller
Client Advisor
Department: Sales
Rating: 5.0 / 5 (1 ratings, 0 reviews)
I’ve been in the automotive industry for about two years, and my goal is simple — make buying your next vehicle as smooth, easy, and stress-free as possible. I believe the car buying process should ac...
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Michael Deemer
Service Manager
Department: Management
Good day! My name is Michael Deemer. I started in the automotive business in 1994, at age 16, washing cars. I have worked my way to management and held corporate positions over the years running as m...
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Michael Smith
Client Advisor
Department: Sales
Rating: 4.9 / 5 (52 ratings, 42 reviews)
As a Client Advisor here at Serra Auto Park, I'm passionate about building lifelong relationships rather than just business transactions. With my open and honest communication, I strive to provide exc...
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David Knepper
Client Advisor
Department: Sales
Rating: 5.0 / 5 (9 ratings, 5 reviews)
Born and raised in North Canton, I'm a Client Advisor at Serra Auto Park and a big believer in treating everyone with respect and kindness. I enjoy bringing my down-to-earth approach to work. I’m a Ho...
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Ron Bennett
Financial Services Manager
Department: Finance
Hi, I'm a Financial Services Manager with 21 years of experience. I live in Rootstown, Ohio, and I'm a graduate of Massillon Christian School and Malone College. My family – my daughters and grandkid...
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Jessica Newman
Financial Services Manager
Department: Finance
Hey there! My name is Jessica Newman but you can call me Jess. I am one of the Finance/Business Manager's here at our Subaru/Mazda store excited to help you in the process of purchasing your next vehi...
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Whitney McBryer
Love Encore Deliverly Specialist
Department: Sales
As a Love Encore Delivery Specialist, my goal is simple: to make sure you love your Subaru. Finding genuine joy in building lasting relationships with our customers, my approach centers on creating me...
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Shelby Mayes
Client Advisor
Department: Sales
Rating: 4.9 / 5 (65 ratings, 53 reviews)
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed in...
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Richard Lanier
Client Advisor
Department: Sales
Rating: 5.0 / 5 (10 ratings, 8 reviews)
I've been a Client Advisor for six years now, and I genuinely love what I do. My goal is always to focus on my customers’ needs and wants, making the car-buying experience as easy and enjoyable as pos...