Hello! I'm a friendly and easygoing Service Advisor at Serra Auto Park Akron. Making customers happy is my top priority. I'm passionate about providing excellent service and making you laugh. I enjoy discussing sports, and I'm always up for a conversation about the Cincinnati Bearcats or Cleveland Browns. Outside of work, I love spending time with friends and family, boating, and playing video games. I've also traveled to some amazing places, like Greece, Italy, Mexico, Belize, Alaska, and Honduras. Let me help you with your automotive needs today and make your experience enjoyable!
4.9 / 5 based on 768 ratings (526 written reviews)
Not vert good. Had a 10:30 AM appointment, sat in the waiting area till 11:15 at which time I checked on my vehicle to find out it hadn't been looked at yet. I then got a dirty loaner vehicle s so I could get to my doctors appointment. I was told I would be notified about the progress of vehicle. At not receiving any updates I called the service department and talked to Mr. Morris at 4:15 PM. He said he didn't see a problem with not working on the vehicle since I had a loaner. He said the Vehicle would be done that day. The next day about 10AM while in Cleveland I received a text it was done. It turned out to be a clogged water emission line from the AC. which they said only took minutes to fix. My point is, why did I have an appointment, have to wait 45 minutes in a waiting room with nothing happening, then make a second trip when the simple repair could have been done? Was the appointments after me treated the same way?
— Wayne N. ,
Manning always does an excellent job of explaining the repairs and diagnosis. Bring all the family’s Subaru’s to Manning even if it’s an hour drive.
— Frank C. ,
Surprised they didn’t have a touch less car wash. I thought after spending 109.00acarwash would have been nice.
— Larry L. ,
Manning was extremely professional and very polite. Plus, this was my first visit to Serra Subaru's new facility and Manning welcomed me to this awesome, state-of-the-art facility.
— David D. ,
Friendly, informative, and took care of my service experience from start to finish.
— Gayle K. ,
Manning is very friendly, helpful and knowledgeable!
— Joani J. ,
My advisor explained everything to me. No surprises. In & out in a timely fashion.
— Arthur H. ,
Excellent
— Jack P. ,
Associates explain everything that needs done and reviews when service is e completed
— Jan J. ,
Excellent.
— Richard W. ,