As a dedicated Service Advisor with nearly 19 years of experience, at Serra Auto Park Akron, I take pride in my unwavering trustworthiness and loyalty. My primary focus is ensuring complete customer satisfaction by going the extra mile to resolve any concerns. Born and raised in Akron, Ohio, I am a proud mom of three outstanding boys and an avid supporter of Springfield sports and Ohio State Football. Panama City Beach, Florida, is our families favorite place to vacation. Beyond my professional capabilities, I am defined by my relatability and strong character. I make an effort to connect with customers on a personal level, understanding their needs and truly listening to their concerns. My passion lies in treating my customers like family, earning their trust to take care of them and their vehicles. I am always eager to discuss my children's accomplishments in football, baseball, basketball, and wrestling—they are my pride and joy. In my free time, I find solace in reading, gardening, and watching my boys excel on the field. I am confident that my dedication, trustworthiness, and genuine desire to help will make your experience at Serra Auto Park Akron exceptional.
4.9 / 5 based on 527 ratings (355 written reviews)
Megan was friendly and quick
— Carla K. ,
Excellent service, great communication, very helpful
— Michael W. ,
Wonderful customer service. Highly recommend.
— Mary W. ,
Awesome fast response time and got everything done that can get done this visit coming back for more next week or so
— James M. ,
Service was great. Everything was handled quickly and professionally.
— Ben B. ,
She did an amazing job.
— Brett M. ,
Megan was friendly and made sure my work was Completed in a timely manner.
— Suzanna S. ,
Always a great experience with Megan.
— Ashraf M. ,
Megan was wonderful, she listened and made sure the tech knew my concerns. She was friendly and efficient and an asset to the service department.
— Suzanna S. ,
Very professional and knowledgeable
— Anthony W. ,