About Scott
Hey there. I'm a Service Advisor with over 20 years of experience, proudly serving the Akron area. I'm a hands-on guy, and I really value customer appreciation and getting the details right. You could say it's just in my character. Outside of work, I'm kept busy by Lori (my better half) and our 2 dogs Graeson and Calla. When I'm not with them, you can probably find me with a book or doing some construction project around the house. I'm also a big fan of the Browns, Cavs, and of course The Ohio State football team. Go Bucks! I've been fortunate to work for Serra Auto Park, where I take pride in making sure our customers get the best service possible.
Customer rating
4.9 / 5 based on 104 ratings (69 written reviews)
Recent reviews
We were very pleased with our experience with Scott. He was professional, efficient and friendly. He got us in quickly and we were on our way.
— William C. ,
Scott is the exact type of employee a person wants to find when bringing a vehicle in for service. He was extremely helpful, efficient and kind! It's one thing to buy a vehicle, but the service keeps you returning to the dealership. TEN stars for Scott!
— Kimberly P. ,
Kind and helpful
— Charlene G. ,
Excellent! He was friendly and professional. Explained the process of my car service and walked me to the customer waiting area. Informed me when the service was completed and walked me to my car.
— Donna S. ,
A small ump in the road about scheduling, but then all good!
— Carl P. ,
Great Service provide by people you would be happy to call good friends.
— James G. ,
Great!
— Tomi O. ,
Scott was very personable and intent on making sure we had the best experience possible when bringing our Forester in for repair. He was knowledgeable and willing to listen to our concerns. He fully explained the repairs and why they were necessary. He definitely had our best interest in mind. He kept us informed throughout the repair process and made sure everything went smoothly, including supplying us with a rental car to use while ours was being repaired.
— Lisa S. ,
He was great. He kept me informed about the progress of my service.
— Jodie R. ,
Very nice interacting with Scott. He explained things in a thorough manner and I felt very welcome in the service center
— Virginia D. ,