Born and raised in Akron, OH. I joined Serra Auto Park with over 8 years of automotive experience, both in sales and service. Customers come first with me, and will always be provided an exceptional experience. I graduated from St. Vincent - St. Mary High School and The University of Akron. When not at work, I enjoy spending time hiking and walking the dogs with my girlfriend, in addition to golfing, cooking or spending time with my family. I am an avid sports fan and cheer on the Browns, Cavs, Indians and Buckeyes! I look forward to building relationships with the Serra customers and facilitating all of their needs!
4.8 / 5 based on 3104 ratings (1678 written reviews)
Jeremiah, This is my third year having my car serviced with your shop. I stopped coming previously because of poor service, and after returning last week, I was disappointed again — the windshield washer fluid was not filled. I understand this is a small detail, but it adds up, especially considering the issues I’ve had in the past. I spoke with Paul today and shared my concerns. I told him I would still like to use your shop for my upcoming tune‑up — plugs, brakes, etc. My only concern is that the work is done correctly and thoroughly. I will contact you this week for pricing on the services I need. I’m choosing to take the high road and return, and Paul mentioned he will watch for my car next week when I schedule service. Thank you,
— Raymond J. ,
I’ve had the pleasure of working with Jeremiah when i’ve brought any of the three subarus in for service that i’ve owned. He’s incredibly knowledgeable and friendly. always a joy to work with. He is a great employee whom i hope Serra appreciates.
— Matthew R. ,
Very good Everything was fine.
— David S. ,
He was very friendly and did a good job!
— Jennie C. ,
Excellent as always
— James N. ,
Always excellent. Great job, customer service and pleasant waiting area. Thanks. See you in a few months.
— Mary Ellen C. ,
After I questioned many of the items listed to be serviced. Which I was unfamiliar of them Jeremiah Explained all details very well. Plus gave me a fair price for all things. Realized that after I researched when I got home. Thanks.
— Elek L. ,
Always get really great service for my car.
— Richard S. ,
It was top notch. you were very professional, kept me aware of what was going on with my car. One of the best experiences that I have had a Serra Subaru. Answered all my questions. Serra Subaru needs to keep him as his customer service is what will keep people coming back.
— Stephanie M. ,
Overall service was good. Main issue is the app to track service isn’t that great at conveying information on where the vehicle is in the service process. That has nothing to do with Jeremiah.
— Kevin S. ,