About Mike
Been with the dealership since 2003. Silver Elite award winner. Provide excellent customer service – have maintained 99% positive feedback within the past 12+ years. I’m a Kent, OH native. I have a wonderful daughter. Enjoy traveling, and fantasy baseball and football.
Customer rating
4.9 / 5 based on 222 ratings (156 written reviews)
Recent reviews
Great experience and I highly recommend.
— Nikki H. ,
I just purchased my third car with Mike and he is always great. Very quick with responses and next level service.
— Melissa F. ,
Mike is awesome! This purchase was our second with Mike and we will likely use him for all future car purchases. He’s extremely easy to work with, reliable, responds quickly, and overall a great person to work with.
— Alisha P. ,
Cant give a 10 because I was promised a detail job but nothing detailed. I had to polish outside and wax it twice. I had to put 303 interior protectant on it twice also. I did get a full tank of gas as promised.
— Tony M. ,
It was very comfortable..everything went into place easy.made me feel very at ease. Thank you again for all you done. No
— Patricia A. ,
We have bought many cars from Mike, our family and friends will continue doing the same! 😁
— Matthew H. ,
Great guy and wonderful service. Plan on buying future vehicles from Serra. Everyone was a pleasure to work with
— Michael K. ,
Mike was very helpful on everything. I would recommend him to people who needs a vehicle
— Debra B. ,
Mike was very friendly and efficient. He is a good communicator and honest
— Melissa C. ,
Mike was so kind & helpful from start to finish!
— Olivia S. ,
Specialties
- CIVIC
- CR-V
- ACCORD
- ODYSSEY
- EQUINOX