About JUSTIN
As a former car sales consultant, I was instrumental in leading the way for GM and Buick. My passion for the automotive industry propelled me to become a Service Advisor at Serra Auto Park Akron, where I have honed my skills for the past four years. With a proven track record of exceptional customer service, I strive to exceed expectations at every turn. My dedication is evident in my commitment to ongoing training, as evidenced by my attendance at the Timken High School and Las Vegas industry events. Beyond my professional pursuits, I am an avid pool player and racecar driver, traits that reflect my competitive spirit and unwavering determination. I am known for my reliability, attention to detail, and unwavering commitment to excellence.
Customer rating
4.9 / 5 based on 476 ratings (295 written reviews)
Recent reviews
Great customer service
— Kenneth J. ,
Excellent! Justin was very helpful and courteous. In addition, the wait time was very reasonable.
— Stefan W. ,
Easy in and out. I was willing to pay for a tire rotation but the tech said I didn't need one. Justin told me and recommended I allow him to remove it from my bill. It would have been easier for him to just let it go and collect the money but he didn't. That isn't common these days.
— Benjamin H. ,
Very good. Was kept informed of all aspects of visit. Justin is such a pleasure to work with.
— Gaye W. ,
They did excellent service. No complaints
— Linda L. ,
Justin (JC) is great to work with. He is knowledgeable and kept me informed. Parts had to be ordered and he stayed with it and made sure my truck was ready as soon as it could be.
— Albert S. ,
Great dealing with the service
— Glenwood Y. ,
Justin had always been great. He is personable, and it's apparent that his goal offering the best experience possible. The entire service team has been great over the years. It's one reason I return to Serra Chevrolet, even though it's a little farther distance for me.
— Darryl G. ,
Justin always takes care of me and my truck glad to do business with him
— Jacelaine J. ,
JC worked with me on the price of the repairs on my truck. He also kept me informed through multiple issues we had with the repairs (issues were not their fault).
— Kyle G. ,