About Dom
Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer service, I provide guests with an easy-going experience and take the time to answer any questions they may have. Interacting with our clients is genuinely one of the best aspects of my job; it feels great to meet new customers and learn as much about them as possible. Some topics I enjoy include anime, where to get new clothes, and how hoppy my beer is. When it comes to free time, my hobbies and interests include painting, drawing, hanging out with my husky-mix dog, and playing various games, from bowling to billiards and euchre. I also love traveling and giving back to others.
Customer rating
4.9 / 5 based on 1893 ratings (1167 written reviews)
Recent reviews
Very good. Price matched another Honda dealer's coupon.
— Todd R. ,
Dom never fails to consistently provide a professional experience! His attitude and knowledge is top shelf!
— Timothy W. ,
Dom did great!!
— Natalie P. ,
Great!! Don was very helpful and accommodating!!
— Valerie S. ,
Excellent. Dom was thorough and communicated very well what was going to happen with my car
— Greg E. ,
One of the more nice techs I have met at Serra. Very patient, explained the service and kindly worked through unexpected fees. No pressure. Much appreciated. Nice to experience true customer service.
— Steven R. ,
He was very courteous and not pushy when it came to recommend additional routine maintenance items .
— Christopher L. ,
fine young man
— Robert H. ,
Our recent visit was handled very professionally. Would definitely recommend Serra Honda to friends and family.
— Judson S. ,
Great!
— Carolyn M. ,