About Dom
Hi! I’m Dom James, and I joined the auto industry five years ago. I started as a lube technician for the first eight months and have worked as a service adviser ever since. When it comes to customer service, I provide guests with an easy-going experience and take the time to answer any questions they may have. Interacting with our clients is genuinely one of the best aspects of my job; it feels great to meet new customers and learn as much about them as possible. Some topics I enjoy include anime, where to get new clothes, and how hoppy my beer is. When it comes to free time, my hobbies and interests include painting, drawing, hanging out with my husky-mix dog, and playing various games, from bowling to billiards and euchre. I also love traveling and giving back to others.
Customer rating
4.9 / 5 based on 2211 ratings (1387 written reviews)
Recent reviews
Dom James explained the service to my car in a very clear manner to understand.. Thanks
— Diane B. ,
He was very nice and professional and took care of the issue quickly.
— Deborah L. ,
Don is Awesome!! Greatest Honda Employee of All Time!!
— Darron T. ,
Dom was a great service advisor. Thanks so much for your pleasant service!
— Shawnelle C. ,
This is a very challenging customer service position. Dom make it look effortless very happy with your service. Thank you.
— Mike W. ,
Friendly and professional. Made the process go very smoothly and kept me informed.
— Donald H. ,
Although my appointment was not found on the books, Dom went ahead and fit me in since I was already there. Excellent customer service
— David B. ,
He is such a pleasant person to work with considering the setback I had with a part that was on back order. The loner car I received was too big so after driving for awhile I asked for a smaller one and he had no problem with that request. That simple request made me feel more comfortable in driving for the remainder of the time left.
— Nancy L. ,
Dom consistently provides excellent service patiently providing or explaining all information.
— Rose D. ,
He’s the best!
— Julie S. ,