About Jake
As Service Advisor, I’m proud to be part of the team helping to keep customers’ cars running smoothly and safely. I enjoy helping people get to the bottom of their vehicle concerns and finding solutions. Originally from Wadsworth, OH, I studied automotive engineering at Stark State College. I’m also EPA HVAC certified and a GM ASEP graduate. I started in the automotive industry over twenty years ago as a parts counter salesperson. I worked for a while as a lube tech and a porter before joining a dealership team and eventually advancing to service advisor. When I’m not working, I enjoy motorsports and tinkering on my own cars. I'm currently building a 87 Monte Carlo SS to compete in SCCA CAM T class autocross. My favorite recent vacations have been the Pikes Peak hill climb and Bonneville salt flats, followed closely by Yellowstone Nat'l park, Arches Nat'l park.
Customer rating
4.9 / 5 based on 2334 ratings (1444 written reviews)
Recent reviews
EXCELLENT . THE BEST ADVISOR EVER, AND THE MOST CURTIOUS. JAKE EXPLAINED EERYTHING TO ME, THAT I UNDERSTOOD WHAT WAS DONE TO THE CAR AND WHAT NEEDS TO BE DONE. I HAVE FULL TRUST IN JAKE. HALYNA PRYSHEPA, A VERY SATISFIED CUSTOMER
— Helena P. ,
Very timely in response time, never guessing where things stand because Communication is top-notch.
— Danl P. ,
Great!! He always is very welcoming and friendly. He keeps you updated on your vehicle and explains things very well!!
— Krystal D. ,
Easy to work with and went out his way to ```provide me a `loaner car which I was unable to return on time due to a family emergency
— John H. ,
Jake was very friendly, courteous and professional
— Matthew Y. ,
Jake was great. He was very helpful and thorough. He got me in right away and followed up right away when everything was ready.
— Timothy L. ,
He’s always very informative and helpful.
— Amanda P. ,
Great!
— Timothy P. ,
Excellent, somewhat shocked at cost for routine oil change
— Mary P. ,
Jake is a Pro and genuinely cares!
— David F. ,