About Jake
As Service Advisor, I’m proud to be part of the team helping to keep customers’ cars running smoothly and safely. I enjoy helping people get to the bottom of their vehicle concerns and finding solutions. Originally from Wadsworth, OH, I studied automotive engineering at Stark State College. I’m also EPA HVAC certified and a GM ASEP graduate. I started in the automotive industry over twenty years ago as a parts counter salesperson. I worked for a while as a lube tech and a porter before joining a dealership team and eventually advancing to service advisor. When I’m not working, I enjoy motorsports and tinkering on my own cars. I'm currently building a 87 Monte Carlo SS to compete in SCCA CAM T class autocross. My favorite recent vacations have been the Pikes Peak hill climb and Bonneville salt flats, followed closely by Yellowstone Nat'l park, Arches Nat'l park.
Customer rating
4.9 / 5 based on 2088 ratings (1276 written reviews)
Recent reviews
Always a pleasure dealing with Jake. Clear communication and I know my car is being taken care of correctly!
— Brian N. ,
Clear concise description of what I needed done and timely service.
— Peter L. ,
Great communication!
— Karen M. ,
Very good
— Evan P. ,
I am very happy with the temporary tire mount and I feel safe since Acura did installation. Just in case of blowout… Thanks
— Eric T. ,
Very knowledgeable and super friendly!! Took care of my problem right away and was able to squeeze me in when I was in a bind!
— Diane S. ,
Excellent experience. As always, Jake and the Tech team took great care of my MDX. Everything was explained to me regarding expected wait time and costs. After maintenance, Jake kindly told the areas of concern for future maintenance and I'd need new tires before the Fall begins. He reassured me I'd be making a solid decision to purchase the vehicle when my lease is up next year as it's in excellent shape! Couldn't be happier with the outstanding experience from the entire Team!
— Marlon G. ,
EXCELLENT. Very prompt service, and very courteous.
— Petro P. ,
Jake is very professional and always does the best for his customers!
— Brian B. ,
Jake was very nice to work with - he went above and beyond and exceeded my expectations.
— Flora W. ,