About Shelby
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177.
Customer rating
5.0 / 5 based on 95 ratings (78 written reviews)
Recent reviews
Shelby was terrific! She was very knowledgeable and we feel very comfortable reaching out to her if we have additional questions. Thank you!
— Michelle H. ,
Shelby was very friendly and very helpful. She made sure that everything was in good order and kept me informed on the delivery schedule.
— James M. ,
Shelby was great! She came in on her day off to accommodate my schedule.
— Amanda F. ,
Excellent! Shelby was knowledgeable, professional and thoughtful throughout the process. The delivery of my vehicle was slightly delayed and she did a great job of keeping me informed
— Craig S. ,
It was a pleasure to work with Shelby. She answered questions and had the vehicle ready for us on pick up day.
— William G. ,
I had a great experience working with Shelby! She was extremely helpful, friendly, and professional throughout the entire car-buying process. She took the time to answer all of my questions, made sure I understood everything, and never made me feel pressured. She was easy to communicate with and genuinely wanted to make sure I was happy with my purchase. I would definitely recommend Shelby to anyone looking for a positive and stress-free car-buying experience!
— Kelly S. ,
A huge thank you to Shelby at Serra Auto Park for making my Subaru lease such a smooth and enjoyable experience. Shelby was professional, knowledgeable, patient, and extremely helpful throughout the entire process. As someone new to leasing a car in the USA, Shelby made everything easy to understand and went above and beyond to ensure everything went smoothly. There was no pressure at all, just honest guidance and excellent customer service. I’m extremely happy with my Subaru and truly appreciate Shelby’s support from start to finish. Highly recommend Shelby and Serra Auto Park — definitely a 10/10 experience!
— Priya P. ,
She was an absolute pleasure to work with from start to finish. Professional, honest, and genuinely helpful at every step — the kind of person who makes buying a car feel easy instead of stressful. Any dealership would be lucky to have her on their team.
— Aditi V. ,
Wonderful! She was super knowledgeable but not pushy. She helped us in every step and was patient with every question we had. Our best experience ever buying a car!
— Courtney C. ,
She listened, showed sincerity and worked very hard to make this a great experience. Highly recommend her.
— Jill S. ,
Specialties
- CR-V
- CIVIC
- CRVHY
- HRV
- PILOT