About Shelby
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177.
Customer rating
4.9 / 5 based on 65 ratings (53 written reviews)
Recent reviews
Shelby made the purchasing process super easy! She was friendly and knowledgeable and didn't press anything.
— Victoria C. ,
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— Je'taiya S. ,
She was wonderful! She was responsive to my questions right away. She was clear and friendly.
— Emily K. ,
Shelby provided a stress free experience and personalized the attention we needed.
— Timothy T. ,
She is the most generous and professional girl. We went before to other place to buy the car but due to nit good deal. We didnt buy . The moemnt we came and made our mind to buy as she was very good in dealing and very respection through her client. During those long hour visit she took cake of my todxler and made out visit to buy the care so easy. She is very familiar. My 4 year old son and whole family really like her so much. She really deserves a way more . We love u shelby .. keep up the good work.
— Ish Kumar L. ,
Shelby was easy to work with!! She was quick to respond to my text questions. We never felt "pressured" by her. I would definitely recommend her to family and friends.
— Heidi S. ,
It was wonderful. She always took time with us when we had questions. She is very knowledgable about the cars she is selling. She is very friendly and polite.
— Hany S. ,
Wonderful, Shelby stuck with me several months until I was physically able to drive following a fractured femur. She made the purchase process very easy.
— Linda B. ,
She was very attentive, she made sure I didn’t need anything while we waited on approval of purchase. Very kind and positive! Thank you!
— Lenora C. ,
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— Kenneth S. ,
Specialties
- CR-V
- CIVIC
- CRVHY
- HRV
- PILOT