About Shelby
Hi! I'm a Client Advisor at Serra Auto Park Akron- and I am passionate about helping others as much as possible! At 23 Years old and new to the Car Sales Industry, I am super exited to be welcomed into Serra Auto Park! Being surrounded by great peers and leaders as I continue my new found path to success. Prioritizing customer service in all aspects of client interactions is top priority. I find joy in connecting with others and guiding them towards the perfect vehicle that meets their lifestyle needs. My commitment to being straightforward and honest ensures tailored solutions that can be trusted inside of a low- pressure environment. Originally I am from Wadsworth, and recently married in October of 2024! Outside of work, you'll find me glamping, traveling, doing CrossFit, or cheering on my favorite teams at sports games. GO CLE! Ensuring you have the ultimate buying experience is my top priority along with making sure its an easy + fun process! Feel free to reach out to me anytime at 330-801-4177.
Customer rating
4.9 / 5 based on 87 ratings (71 written reviews)
Recent reviews
She was an absolute pleasure to work with from start to finish. Professional, honest, and genuinely helpful at every step — the kind of person who makes buying a car feel easy instead of stressful. Any dealership would be lucky to have her on their team.
— Aditi V. ,
Wonderful! She was super knowledgeable but not pushy. She helped us in every step and was patient with every question we had. Our best experience ever buying a car!
— Courtney C. ,
She listened, showed sincerity and worked very hard to make this a great experience. Highly recommend her.
— Jill S. ,
Shelby was very professional. She took her time. She explained everything. She was very knowledgeable. I highly recommend her.
— Cristie R. ,
She was very knowledgeable of the products and extremely helpful
— Ethan A. ,
Shelby was professional and a good listener.
— Linda B. ,
She is a definite asset to Serra Honda. She is a very bright and kind young woman that made our purchase very pleasant despite the issues we had with Honda leasing (terrible). I would definitely recommend Shelby.
— Denis S. ,
Shelby was kind patient and very knowledgeable in helping with our search for a new vehicle.
— Lisa Y. ,
Very friendly, amazing to work with, extremely knowledgeable.
— Craig K. ,
Shelby was friendly, informative, personable and professional. Shelby followed up and was patient with me, she listened to my needs and worked it out to be exactly what I wanted. I really appreciate it and would highly recommend Shelby and the team!!
— Britanie M. ,
Specialties
- CR-V
- CIVIC
- CRVHY
- HRV
- PILOT