Hello! My name is Shawn Ridgeway, and I am proud to be a part of the Serra Auto Park Akron team! I love how everyone is here for the customer and working hard to provide exceptional service. My colleagues would say that I come into the dealership each day with a smile on my face and positive energy. I love providing excellent and transparent service to my customers throughout the entire buying process. Guests can rely on me for a pressure-free experience each time. I am GM certified in all vehicles and stay updated on automotive trends. When it comes to my spare time, I enjoy going to car and truck shows, cleaning my vehicles, playing football, and spending quality time with my family. Each year my family goes on a fun-filled adventure; we have been to 20 states and look forward to many more vacations. We are also huge Ohio State Buckeye fans, and each year we participate in the big summer game event; it is always a highlight of the year!
4.9 / 5 based on 68 ratings (48 written reviews)
I had an excellent experience at the dealership, largely thanks to how attentive the sales Shawn was throughout the entire process. From the moment I walked in, he made a genuine effort to understand what I was looking for, asking questions rather than pushing me toward a quick sale. HE listened carefully to my preferences, budget, and concerns, and tailored his recommendations accordingly.
— Riley H. ,
He was fantastic to work with to purchase my vehicle. I felt absolutely zero pressure from him yet he was completely invested in helping me. He answered all my questions and was very flexible to meet my schedule. I also very much appreciated how he wanted to get my wife involved because he knew it was a joint decision for our marriage. I would buy from this dealer again for sure.
— Michael O. ,
Shawn was thorough, thoughtful, helpful, but not pushy. I love my 2023 Prius. Great purchase!
— Scott W. ,
Everything was smith and painless
— Bryan H. ,
Very pleasant and helpful
— Rose P. ,
Shawn was thorough during the whole process and easy to work with
— Brian Y. ,
Smooth and easy. Zero hassle. Easiest purchase that I have made at a car dealership. Hats off to Serra!
— Todd F. ,
I spoke to Shawn several times on the phone and he returned calls promptly. He also helped answered numerous questions I had about the credit application. It was the easiest pick up purchase I ever had. Shawn was great. I would recommend him to anyone.
— Rusty B. ,
Shawn is very friendly, knowledgeable and helpful. He's a great person to work with when buying a vehicle.
— John B. ,
Shawn was very accommodating and a pleasure to work with when it came to buying out my lease. The attention to detail and understanding of my reasoning for what I wanted is something I've rarely experienced with auto dealerships in the past. I hope you revisit Serra Chevrolet in the future when the need arises again for a new vehicle for my family. Alex Popovich
— Alex P. ,